The Business Systems Specialist/Yardi Administrator contributes to RADCO’s mission by providing business systems support, including researching and troubleshooting problems and completing business systems tickets. As part of the business systems team, the specialist contributes to our success by identifying problems, researching answers and guiding team members through, or completing, corrective steps.
At RADCO, our culture is our DNA. People are at the heart of our business and are the drivers of what makes RADCO so different. We believe in a team member first philosophy and empower our team members to be fearless, caring, flexible, and successful. We encourage new ideas, invest in team member development, and hold ourselves to a high standard of service. We are on the verge of rapid growth and looking for a Business Systems Specialist/Yardi Administrator who is eager to grow with us.
Corporate Benefits & Perks:
- Free Health & Dental Insurance
- Free 24/7 Access to Virtual Urgent Care
- Phone, Internet, Gym Reimbursement
- Flexible & Hybrid Workplace
- Company-Wide Performance Bonus Incentives
- 9.5 Paid Holidays (Including the day after Thanksgiving)
- Floating Holiday & PTO
- Tuition Reimbursement Program
- 401k with 100% Match Up To 6%
- Financial Wellness Program
- Paid Maternity, Paternity, and Adoption Leave
- Volunteer & Community Involvement
- Industry Related Events
- Professional Leadership Development
- Annual Leadership Conference
- Associate Recognition
- Fun Company events – field day, holiday parties, and more
- Housing Discounts & more!
Role & Responsibilities:
- Proficiency in software administration- Yardi Voyager 7S, Yardi CRM IQ, Real Page LRO, Budgeting and Utility Management, EliseAI and other software used by the organization.
- Provide expert guidance on functionalities, customization options, and best practices for efficient property accounting and operations processes.
- Manage user security groups, permissions, property lists, menus, and other customized configurations to support data integrity and reporting accuracy.
- Experience in system configuration changes, including new property/entity setups, user maintenance, licenses, and access.
- Support the data conversion process, including building and managing ETL’s.
- Resolve end-user support requests via ticketing system, maintain compliance with service level agreements and facilitate a positive customer experience by liaising with Yardi support when necessary.
- Collaborate with stakeholders to identify opportunities for leveraging Yardi capabilities to improve efficiency through workflow automation and process enhancement.
- Assist with the delivery of related key metrics to support and improve processes.
- Support data integrations including utility management, revenue management, collections / recoveries and other systems as needed.
- Contribute to the planning and completion of special projects as needed.
- Communicate resolution of issues professionally to all levels of the organization and effectively escalate issues when required.
Skills / Requirements:
- Bachelor’s degree
- 5+ years of Yardi user experience, preferably in the multi-family space
- Excellent written and verbal communication skills
- Ability to collaborate with different teams to drive process improvements
- Careful attention to detail; completes projects efficiently and accurately
- Able to clearly communicate details of an issue, whether via solution or escalation
- On-site community experience a plus
In compliance with applicable pay transparency laws, RADCO discloses the anticipated pay for this role, is $75,000-$82,000 all remote‑eligible corporate positions. The posted range represents the expected salary at the time of posting. Final compensation will be determined based on factors such as relevant experience, skills, education, certifications, internal equity, and geographic location. This role may also be eligible for additional compensation and a comprehensive benefits package. This position is [or may be] eligible for commission or incentive compensation in addition to base pay.
Bachelor's degree; 5+ years Yardi user experience, preferably multi-family; excellent communication and collaboration skills; attention to detail; ability to support system configuration and data conversions.
Key Responsibilities
- administering Yardi software
- resolving support tickets
- managing user security
Skills & Tools
Yardi Voyager 7S, Yardi CRM IQ, Real Page LRO, EliseAI
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 75,000 – 82,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About RADCO Residential
A residential company providing business systems support and property management software administration. — Industry: Information Technology