Role: Business Systems Analyst / Application Migration Coordinator
Location: Remote
Key Responsibilities
Serve as the single point of contact for assigned application teams throughout the migration lifecycle.
Coordinate and lead recurring discovery meetings, working sessions, checkpoints, and governance preparation calls.
Track application migration status, milestones, dependencies, risks, and issues using ServiceNow or comparable ITSM tools.
Follow up proactively on outstanding actions and drive issues through resolution.
Coordinate application progression through Design, Development, Certification, Pre-Production, and Production/Go-Live stages.
Ensure required documentation, testing evidence, approvals, and governance artifacts are completed before each migration gate.
Coordinate handoffs between Architecture, Design, Build, Testing, Infrastructure, Network, Cybersecurity, and Governance teams.
Identify blockers and escalate them early with clear business and technical impact.
Prepare concise weekly status updates for application stakeholders and program leadership.
Support production cutover, Go/No-Go decisions, rollback planning, and migration execution.
Coordinate change management activities, including change records, CAB approvals, and governance requirements.
Track and communicate technical dependencies such as application integrations, IP/DNS changes, firewall rules, certificates, backup/DR, connectivity, and environment readiness.
Identify and implement process improvements that increase the efficiency and maturity of the enterprise migration program.
Manage multiple applications/workstreams simultaneously while maintaining accurate program reporting.
Required Qualifications
3+ years of experience as a Business Systems Analyst, Technical Business Analyst, Technical Project Coordinator, Technical Project Manager, or similar role.
Experience supporting application, infrastructure, data center, or cloud migration initiatives.
Strong experience with cross-functional stakeholder coordination.
Excellent verbal and written communication skills.
Proven ability to lead meetings with multiple technical teams and maintain clear action items and follow-ups.
Strong organizational, prioritization, and problem-solving skills.
Experience tracking projects, issues, dependencies, or changes in ServiceNow or another ITSM/project management platform.
Understanding of change management, CAB, governance, and approval processes.
Sufficient technical knowledge to understand and accurately communicate issues involving:
Application dependencies
Network connectivity
IP and DNS
Firewall rules
SSL/TLS certificates
Backup and Disaster Recovery
Testing environments
Production cutover and rollback