About The Company Sentara Healthcare is a nationally recognized, not-for-profit healthcare organization dedicated to improving health every day. With a workforce of nearly 30,000 members, Sentara operates a comprehensive network of hospitals, outpatient facilities, and health services across multiple states.
The organization is committed to delivering high-quality, patient-centered care and fostering a diverse and inclusive environment. Sentara emphasizes innovation, community engagement, and continuous improvement to meet the evolving needs of the communities it serves. As part of its mission to enhance health and well-being, Sentara invests in cutting-edge technology and talented professionals to support its strategic goals.
About The Role The Senior Business Systems Analyst at Sentara Healthcare plays a critical role in supporting, enhancing, and implementing software applications used within the organization. This fully remote position involves overseeing intermediate-scale projects or components of larger initiatives, developing detailed project plans, and coordinating resources to ensure successful delivery.
The incumbent will identify opportunities to leverage technology to improve business practices, design and implement application enhancements, and serve as a liaison between stakeholders, IT teams, end-users, and software vendors. The role requires assessing stakeholder needs, eliciting requirements through various techniques, and translating those requirements into technical solutions. The analyst will develop and execute test cases, collaborate with developers for solutions, and provide cost and time estimates for fixes and enhancements.
Additionally, the position involves long-term system analysis, hardware design, and recommending solutions that align with business objectives. The ideal candidate will work closely with project teams to develop or modify complex information systems, ensuring they meet organizational needs efficiently and effectively.
Qualifications
Bachelor's degree in Computer Science, Business, Information Systems, Finance, Engineering, or related field (required)
Alternatively, candidates with 6+ years of relevant experience without a bachelor's degree
Minimum of 4 years of relevant experience in business analysis or related roles (required)
Advanced SQL experience (required)
Experience with EDI-834 files (required)
Experience working with QNXT and/or Facets (preferred)
Member enrollment experience (preferred)
Experience with Clarity, ID card configuration, and member eligibility processes (preferred)
Knowledge of Medicaid, commercial health plans, and marketplace coverage (preferred)
Proficiency in SQL, HTML, and CSS (preferred)
Responsibilities
Support, enhance, and implement software applications used within the organization
Oversee and manage intermediate-scale projects or project components, including developing project plans and timelines
Coordinate resources and communicate effectively with stakeholders, IT teams, and vendors
Identify opportunities for technology leverage to improve business practices
Design and implement application and product enhancements based on stakeholder needs
Assess, research, analyze, and document requirements through appropriate elicitation techniques
Develop detailed test cases, execute testing, and share results for approval
Collaborate with developers to develop solutions, providing cost and time estimates for fixes and enhancements
Perform long-term analysis and system design to maintain and improve production environments
Synthesize requirements and develop recommendations aligned with business objectives
Participate in the development or modification of complex information systems
Benefits
Medical, Dental, and Vision insurance plans
Adoption, Fertility, and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental and Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance coverage
401(k)/403(b) Retirement Plans with Employer Match
Tuition Assistance up to $5,250 annually and discounted educational programs through Guild Education
Student Debt Pay Down program up to $10,000
Pet Insurance
Legal Resources Plan
Opportunity to earn an annual discretionary bonus based on system and individual performance
Equal Opportunity
Sentara Healthcare is an equal opportunity employer that values diversity and inclusion within its workforce. The organization is committed to creating a welcoming environment where all employees are treated with respect and fairness, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Sentara actively promotes a culture of belonging and strives to reflect the communities it serves.
In support of its mission to improve health every day, Sentara maintains a tobacco-free environment and encourages applicants from all backgrounds to apply.