Business Process Analyst: Level 2- W2
Remote
United State
Description
Bachelor's degree.
Individuals with Industrial Engineering like backgrounds would be ideal.
3 years’ experience
Process Discovery & Mapping
· Conduct working sessions with stakeholders to understand current processes
· Document end-to-end current state processes including decision points, systems, inputs and outputs
· Utilize tools like Lucid chart to create detailed process maps, including swim lanes to visually represent workflows and responsibilities across teams or departments
· Identify process variations across teams, segments, or functions
Process Analysis & Improvement
· Identify bottlenecks, unclear ownership, duplicated effort, manual work, and process gaps
· Evaluate opportunities to simplify and standardize processes
· Partner with stakeholders to develop future-state process recommendations
· Highlight opportunities for automation, improved reporting, or stronger process governance
Documentation
· Create standardized process documentation
· Maintain an organized repository of process maps and supporting documentation
Must Have for this role:
• Bachelor's degree
• Industrial Engineering like backgrounds would be ideal
• 3 years experience
• Experience in Lucid Chart or Visio
• Experience in Process Mapping
• Excellent communication skills
• Comfortable leading meetings with stakeholders to document process * Nice to have (Plus):
• Excel, Salesforce, Confluence, SharePoint
Cross-Functional Communication
· Collaborate with multiple areas of the organization to document processes related to our Enterprise System
· Serve as a liaison between departments to ensure accurate and efficient workflows
· Comfortable leading meetings with stakeholders to document process