The Business Operations Manager, Marketing & Communications, ensures the department has the systems, processes, and discipline it needs to run reliably and scale. This role translates strategic priorities into sustainable operational processes by overseeing budgeting, financial reporting, contracts, procurement, sponsorships, vendor management, technology administration, and department-wide operating standards.
Acting as a trusted partner to Marketing & Communications leadership, the Manager, Business Operations provides transparency, accountability, and operational discipline that enable the team to focus on strategic planning, brand management, communications, and campaign execution.
The position does not own marketing strategy, creative development, or channel execution. Instead, it ensures the department is operationally sound, financially responsible, goal oriented and positioned to scale.
This is a remote position. Applicants must reside in one of the following states: Alabama, Colorado, Delaware, the District of Columbia, Florida, Georgia, Illinois, Maryland, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.
Essential Functions
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Requirements
- Bachelor's degree in Business Administration, Finance, Marketing, or a related field. Master's degree preferred.
5-8 years of experience in business operations, finance, procurement, project management, marketing operations, or related functions.
Experience managing departmental budgets, contracts, and vendor relationships.
Experience developing operational processes, governance frameworks, and reporting structures.
Demonstrated success working across multiple stakeholders in a matrixed environment.
Strong organizational, analytical, and process-design skills.
Comfort building operational systems and infrastructure from the ground up.
Company
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.
Bachelor's degree in Business Administration, Finance, Marketing or related field; 5-8 years experience in business operations, finance, procurement, project management or marketing operations; experience managing budgets, contracts, vendors, and operational processes.
Key Responsibilities
- managing budgets
- overseeing contracts
- building operational infrastructure
Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Alabama or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Maryland or Missouri or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia
- Salary: USD 72,275 – 122,868 / year
- Languages: English
About Nemours Children's Health
An internationally recognized pediatric health system delivering care across six states through hospitals, practices, and partnerships. — Industry: Healthcare