About Advibe
Advibe is a recruiting agency that helps companies build strong, high-performing teams. We're currently hiring on behalf of our client, a fast-growing online gaming company, for a Retention Sales Representative to join their Player Retention team.
About the Role:
You'll call registered players, present current offers and promotions, and help them get the most out of the platform. This is a warm-outreach role: no cold prospecting, just a ready-made database of players who already know the brand.
What You'll Do:
Make outbound calls to registered players and present current promotions, bonuses, and offers
Handle inbound calls from players returning a missed call
Overcome objections and keep conversations natural, engaging, and goal-oriented
Guide players toward a purchase using our approved scripts and processes
Build and grow your own retention book during your first two months
Meet performance targets once KPIs are introduced after the ramp-up period
What You'll Bring:
6+ months of phone sales experience in iGaming or social gaming (required)
Fluent English and a clear, confident, professional phone presence
Proven skill in objection handling
A results-driven mindset: you're motivated by targets and commission
Reliable high-speed internet, a quiet workspace, and a headset
Compensation & Benefits:
Performance bonuses and incentives
Paid onboarding and training: learn our offers, scripts, and systems from day one
Fully remote
Team contests, recognition, and rewards for top performers
Schedule:
Monday–Friday, 9-hour shift including three 15-minute breaks and a 30-minute lunch:
Daylight saving time: 11:00 AM–8:00 PM CT
Standard time: 12:00 PM–9:00 PM ET
Some flexibility may be required based on business needs.
Advibe is an equal opportunity employer. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status.