Come be an Employee-Owner of one of the nation’s largest producers of metal
roofing and siding! We sell, manufacture, build, and distribute metal building
components and packages. Since 1988 we’ve grown to over 13 locations nationwide.
We make raving fans of our customers with our “right, on time, every time”
commitment.
So, who are we looking for?
People who “Own It” – Commitment to the customer, the company, and each other:
You are customer-focused with an eye for detail.
You are reliable.
People who “Can Do” – Our Attitude:
You are an innovative thinker pursuing continuous improvement.
You embrace teamwork.
You want to positively make an impact and open to change.
People who “Act in Love” – Treats others with humility, respect, kindness,
honesty, patience, and self-control.
You enjoy giving back to your community. We take great pride in the communities
we live in, so we give back with our time and talents. Each year you can take
paid time off to support a cause close to your heart.
And what will you do?
Summary:
The Business Development Manager is a revenue-generating, field-based role
responsible for managing and growing existing customer accounts within an
assigned territory. This position focuses on building strong, in-person
relationships, understanding customer business needs, delivering tailored
solutions, and driving revenue growth through proactive service and strategic
support.
Core Functions:
Serve as the primary field-based representative of Central States by
fostering strong customer relationships, delivering on-site value, supporting
ongoing customer success, and maintaining professional product displays with
current marketing materials.
Own all new business development responsibilities, including acquiring and
activating new accounts, prospecting target markets, conducting cold calls
and field visits, leveraging referrals and research, and positioning Central
States as the supplier of choice.
Develop and execute strategic sales and territory plans that prioritize
high-impact accounts, identify new opportunities, balance customer visits
with follow-ups, and drive achievement of territory goals such as pounds
sold, customer growth, and year-over-year revenue.
Establish a strong in-person regional presence by visiting prospective and
existing customers, observing competitive activity, gathering market
intelligence, and uncovering opportunities for new products, improvements, or
innovation.
Manage, grow, and recover accounts within the territory by re-engaging
underperforming or lost customers, identifying expansion opportunities, and
increasing product penetration and customer volume.
Lead customer training on Central States products and the Central Link
platform to enhance efficiency, ordering accuracy, tool adoption, and overall
customer engagement.
Represent Central States at trade shows, industry events, and customer
functions to strengthen brand visibility, reinforce partnerships, and support
sales initiatives.
Collaborate cross-functionally with Inside Sales, Operations, Quality, and
Marketing to support customer needs, resolve issues, and maintain alignment
on territory priorities and customer expectations.
Proactively address and resolve quality concerns through on-site visits,
partnership with the Corporate Quality Team, guided warranty support, and
customer-focused issue resolution.
Maintain accurate CRM documentation including visit notes, updated contacts,
account changes, follow-up actions, and use social media to actively grow
brand awareness, promote company values, and enhance visibility with
customers, employees, industry partners, and candidates.
Act as a strategic advisor and advocate for customers by aligning Central
States’ products and services with their goals while demonstrating the
company’s core values: Own It, Can Do, and Act In Love.
Performs other duties and activities related to the department as necessary to
support overall operations and responsibilities, even if not specifically listed
above.
Key Measures of Success:
Achievement of assigned territory sales goals, including new business pounds
sold, pounds sold, down customer increases, lost accounts recovered and
revenue growth targets.
Consistently onboarding new customers each month and converting qualified
leads into active buying accounts.
Speed and completeness of the onboarding process, including timely first
orders, product education, and customer setup.
Demonstrated strategic thinking to identify new business opportunities,
growth opportunities, address competitive threats, and anticipate evolving
customer needs.
Effectively collaborates with cross-functional sales team members to achieve
territory goals and deliver an exceptional customer experience.
Ensure customers have appropriate, up-to-date product displays and marketing
materials, managing delivery and usage within budget.
Consistently receives high customer satisfaction scores, with actionable
feedback that supports account retention and growth.
Ensures a seamless transition of accounts from the Regional Sales Executive,
building immediate trust, maintaining service continuity, and driving early
engagement with the customer.
Consistent, timely, and accurate use of the CRM system with documented
activity, updated statuses, and clearly defined next steps to ensure
visibility, accountability, and effective cross-functional collaboration.
Executes effective territory planning and time management, prioritizing
high-impact accounts and maintaining a consistent in-person presence across
the territory.
Demonstrates a strong understanding of the metal industry and actively aligns
with Central States Manufacturing’s strategic initiatives.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM
systems to manage customer data, reporting, and create effective product
displays and customer-facing presentations.
Professionalism in every customer interaction along with consistent
demonstration of Central States’ core values:
Own It – Commitment to customer, company, and each other.
Can Do – Team Player, Open to Change, & Pursuing continuous improvement.
Act in Love – Treating others with humility, respectfulness, kindness,
honesty, patience, and self-control.
Supervisory Responsibilities:
None, but may assist in training or guiding administrative staff as needed.
Education & Experience:
Minimum Required:
Bachelor’s degree in a relative field or equivalent job experience.
Three years of proven experience meeting/exceeding sales goals
Three years Field Sales Experience
Three years' experience with CRM Systems
Preferred:
Metal Industry experience
Physical Demand & Work Environment:
Work is primarily performed in an office environment. This role will routinely
utilize standard office equipment, including computers, phones, and printers, to
perform the core functions listed in this job description. The work is primarily
sedentary and requires extensive reading, data entry, and verbal/electronic
communication. This position requires the ability to occasionally lift office
products and supplies up to 25 pounds.
This role involves minimal exposure to noise or temperature variations.
Key Physical Requirements:
Regular activities: sitting, standing, typing, reading
Occasional activities: lifting office supplies up to 25 lbs., performing
tasks requiring fine motor skills (e.g., reaching, pushing, pulling,
grasping, kneeling, crouching, twisting, bending)
Environmental notes: minimal exposure to noise or temperature variations
Reasonable accommodation is available to enable individuals with disabilities to
perform essential job functions.
Travel:
This position requires extensive field-based travel and will require 80% to 100%
travel, depending on business needs. Travel may include visits to company
locations, client sites, training, or industry events. The amount of travel is
subject to change and should not be considered a fixed or ongoing expectation.
Benefits Offered:
At Central States, we are an ESOP. That means each one of our employees is an
owner of the company and receives an allocation of stock every year. This allows
all our employees to share in the wealth and success of the company. We also
offer:
• 401K Match
• Education assistance available – Up to $5,250 each year
• Profit-Sharing bonus
• Medical
• Dental
• Vision
• Holiday pay
• Vacation pay
• Employee Assistance Program providing Confidential Emotional Support, Work
and Lifestyle Support, Legal Guidance, Financial Resources and Digital Support
• Care Guides to help employees navigate the complex healthcare system
• Life insurance – 1.5x annual salary – 100% employer paid
• Wellness Program – earn up to $1,200 annually when enrolling in a medical
plan!
• Health Savings Accounts
• Flexible Spending Accounts
• Short-Term Disability
• Long-Term Disability – 100% employer paid
• Performance based merit increases
• SHINE program – Employee Financial Assistance and Dependent Scholarships!
Central States Manufacturing, Inc. provides equal employment opportunities to
all employees and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by federal, state, or local laws. This applies to all terms and
conditions of employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence, compensation, and
training.
10.2025