$55,000–$60,000 annually | Muncie & East Central Indiana
BUILD RELATIONSHIPS. DEVELOP PARTNERSHIPS. GROW OUR REACH.
Home Instead is seeking an experienced Business Development Manager to grow our referral network and expand our presence throughout Muncie and the surrounding communities.
This is a field-based, relationship-driven sales role for someone who knows how to turn consistent outreach into measurable business growth. You’ll develop relationships with hospitals, physicians, skilled nursing and rehabilitation facilities, assisted living communities, home health, hospice, and other healthcare and community partners.
We’re looking for someone who can confidently own a territory and pipeline, identify new opportunities, build relationships with decision-makers, and follow those relationships from first contact through referral.
This isn’t a sit-behind-a-desk sales position. You’ll be out in the community building a network, representing Home Instead, and creating partnerships that connect local seniors and families with the care they need.
YOU’LL BE A STRONG FIT IF YOU
Have proven experience in business development, outside sales, account management, healthcare marketing, referral development, or a similar growth-focused role
Have a track record of working toward measurable sales, census, referral, revenue, or growth goals
Know how to build and maintain professional B2B or referral relationships
Are comfortable prospecting through face-to-face outreach, cold calling, networking, email, and community events
Can manage a territory, pipeline, and follow-up activity independently
Are persistent and understand that strong referral relationships are built through consistent follow-through
Can confidently represent an organization with professionals, community leaders, and groups
Are organized, self-directed, and comfortable being accountable for measurable results
Healthcare, senior care, home health, hospice, skilled nursing, or related industry experience is strongly preferred. Proven B2B business development experience in another industry will also be considered.
WHAT YOU'LL BE DOING
Develop new referral relationships throughout Muncie and the surrounding territory
Grow and maintain relationships with hospitals, physicians, home health agencies, assisted living communities, skilled nursing facilities, rehabilitation centers, hospice providers, senior organizations, and other community partners
Identify and pursue new business and referral opportunities
Conduct face-to-face prospecting, cold calls, follow-up visits, presentations, networking, and community outreach
Manage an active pipeline of prospects and referral partners
Maintain accurate documentation of sales activity, follow-up, opportunities, and results
Work toward established weekly and monthly inquiry, referral, and growth goals
Develop sales and marketing strategies in partnership with Home Instead leadership
Represent Home Instead at networking events, community programs, meetings, and presentations
Maintain and strengthen existing referral relationships while continually developing new ones
Report progress, successes, challenges, and opportunities directly to the General Manager
WHAT SUCCESS LOOKS LIKE
Success in this role means more than being visible in the community. You’ll be expected to turn relationship-building into measurable growth.
You’ll know you’re succeeding when you are:
Consistently developing new referral relationships
Generating qualified inquiries and new client opportunities
Building a strong, active network of healthcare and community partners
Maintaining an organized pipeline with consistent follow-up
Meeting established business development goals
Becoming a trusted and recognizable Home Instead resource throughout the community
WHAT WE OFFER
$55,000–$60,000 annual salary, based on experience
Paid time off
Paid sick time
Medical MEC and supplemental indemnity plan options
A high level of independence and ownership over your territory
Direct access to company leadership and the opportunity to contribute to growth strategy
A relationship-focused role where your work directly helps connect local seniors and families with care
REQUIREMENTS
College degree or equivalent relevant professional experience
Previous business development, sales, marketing, account management, referral development, or comparable experience
Valid driver’s license
Strong written and verbal communication skills
Comfortable using CRM, sales tracking, and common business technology
Ability to work independently, manage competing priorities, and meet deadlines
Professional presentation and strong interpersonal skills
Ability to attend occasional evening or weekend community events as needed
ABOUT HOME INSTEAD
Klipsch Senior Care, LLC d.b.a. Home Instead is an independently owned and operated Home Instead franchise serving seniors and families throughout our local communities.
Our goal is simple: build meaningful relationships, provide exceptional care, and help more seniors remain safely and comfortably at home.
If you’re ready to take ownership of a territory, build lasting community partnerships, and turn relationships into meaningful growth, we’d like to meet you.