This person must live in or around Chicago, Illinois.
One of the best-known names in cruising, Princess is the world’s leading
international premium cruise line and tour company, carrying millions of guests
each year to hundreds of destinations around the globe. We give our guests the
Medallion Class experience others simply can’t. The Love Boat promises something
for everyone.
The Business Development Manager position is responsible for managing the
business development (sales) of a defined list of travel agency accounts and
consortia within a specified territory. The objective is to achieve sales goals
for Princess Cruises in alignment with the company's business objectives and
Core Values. This role reports to the Director of Sales.
Here’s a summary of what Princess is looking for in a Business Development
Manager. Is this you?
Responsibilities:
Business Development (Revenue Generation) - As a Business Development Manager
focused on revenue generation, your primary duties will include developing
and implementing strategic plans to drive sales and increase revenue. You
will conduct market research to identify new business opportunities and
trends, and build strong relationships with clients, partners, and
stakeholders to enhance business opportunities. Additionally, you will
collaborate with sales and marketing teams to align revenue strategies with
promotional activities and market demands, optimize pricing models and
product offerings, and prepare detailed revenue reports and forecasts for
senior management to support strategic decision-making.
Agency Account Management - The Business Development Manager is responsible
for overseeing and managing relationships with agency partners to drive
business growth and achieve strategic objectives. This role involves
identifying potential agency partners, negotiating contracts, and ensuring
that agency activities align with the company's goals. The Business
Development Manager will work closely with the marketing, sales, and product
development teams to coordinate efforts and maximize the impact of agency
collaborations.
Marketing Development and Management The Business Development Manager is
responsible for developing and executing marketing strategies to drive
business growth and enhance brand visibility. This role involves conducting
market research to identify trends and opportunities, creating marketing
campaigns, and managing promotional activities. The Business Development
Manager will collaborate with the marketing team to develop content, manage
social media channels, and oversee digital marketing efforts. Additionally,
they will analyze the effectiveness of marketing initiatives and adjust
strategies to optimize results. The ideal candidate will have strong
analytical skills, creativity, and experience in marketing management.
Budget Management - The Business Development Manager is responsible for
planning and allocating budgets for various business development initiatives,
ensuring optimal use of resources to achieve strategic goals. Conduct
financial analysis to monitor budget performance, identify variances, and
prepare detailed reports for senior management to facilitate informed
decision-making. Implement cost control measures and identify opportunities
for budget optimization to maximize return on investment and support business
growth. Work closely with the finance team to ensure accurate budgeting,
forecasting, and financial planning, aligning business development activities
with overall financial objectives.
Communication (Internal, External, and Feedback) - Internal Communication:
The Business Development Manager will facilitate clear and effective
communication within the organization, ensuring alignment between the sales,
marketing, and operations teams. This includes regular meetings, updates, and
collaboration to achieve business objectives. External Communication: The
role involves building and maintaining strong relationships with external
partners, clients, and stakeholders. This includes negotiating contracts,
presenting business proposals, and representing Princess Cruises at industry
events and conferences. Feedback Management: The Business Development Manager
will gather and analyze feedback from clients and partners to identify areas
for improvement and inform strategic decisions. This includes conducting
surveys, holding feedback sessions, and implementing changes based on
insights to enhance business development efforts.
Professional Development - The Business Development Manager is responsible
for staying updated with industry trends, market dynamics, and best
practices. This involves attending relevant workshops, seminars, and training
programs to enhance their knowledge and skills. Regularly assess personal and
team performance, identifying areas for improvement and implementing
strategies to enhance productivity and effectiveness. This includes setting
professional development goals and tracking progress. Actively participate in
industry events, conferences, and networking opportunities to build
relationships with key stakeholders, learn from peers, and stay informed
about the latest developments in the business development field.
Knowledge & Skills:
Scope: This incumbent will need to be a self-starter with very strong sales
skills/knowledge and B to B relationship building skills. Must have
experience with both virtual and live presentations for large audiences, as
well as, the ability to conduct product training. Excellent, time management,
planning and scheduling skills are needed. Possess the ability to work with
minimal oversight and meet sales and account contact goals. Must also have
the ability to multi task and work simultaneously on several projects and
initiatives. Challenges include finding a balance between sales priorities
and your support role with accounts..
Problem Solving: The Business Development Manager at Princess Cruises is
expected to navigate complex market dynamics and identify growth
opportunities within the competitive cruise industry. This involves analyzing
market trends, customer preferences, and competitor strategies to develop
effective business plans. The role requires devising strategic solutions to
enhance market share and profitability. This includes negotiating
partnerships, optimizing sales channels, and implementing innovative
marketing campaigns. Efficiently allocating resources to maximize return on
investment is crucial. The manager must balance budget constraints with the
need for impactful initiatives. Problem-solving often involves collaborating
with various departments such as marketing, finance, and operations to ensure
cohesive and comprehensive solutions that align with the company's overall
objectives.
Impact: The Business Development Manager plays a crucial role in driving the
company's growth and expanding its market presence. This role involves
identifying new business opportunities, building and maintaining
relationships with key stakeholders, and developing strategic plans to
enhance revenue and profitability. The Business Development Manager's efforts
directly impact the company's ability to attract new customers, improve
service offerings, and maintain a competitive edge in the cruise industry. By
leveraging market insights and innovative strategies, the Business
Development Manager contributes significantly to the overall success and
sustainability of Princess Cruises.
Leadership: The Business Development Manager is expected to exhibit strong
leadership qualities by driving strategic initiatives and fostering a
collaborative environment. This role involves leading cross-functional teams
to achieve business growth objectives and ensuring alignment with the
company's overall goals. The manager will mentor and develop team members,
promoting a culture of continuous improvement and innovation. Effective
leadership in this position requires the ability to make informed decisions,
manage resources efficiently, and inspire others to achieve high performance
levels. The Business Development Manager will also be responsible for
representing Princess Cruises in various industry forums and building strong
relationships with key stakeholders to enhance the company's market presence.
For all roles:
Knowledge: Understanding of workplace policies and procedures / Familiarity
with team collaboration tools and techniques.
Skills: Strong time management and organizational skills
Abilities: Ability to maintain reliable and consistent attendance / Capacity
to be punctual and meet deadlines / Ability to collaborate effectively with
colleagues and work as part of a team / Demonstrated professionalism in all
interactions and tasks..
Essential/Minimum Qualifications:
Bachelor’s Degree
3 years of business to business (B2B) sales experience.
Preferred 5 years of business to business (B2B) sales experience in the
travel industry
Strong in-person and virtual presentation skills
Strong Microsoft Office skills- Excel, Word, and PowerPoint
Excellent verbal and written communication
Strong consultative selling skills
Strong computer and software literacy
Ability to plan, schedule, prioritize workload
Adaptable to change
Essential experience required:
Well-travelled
Understanding of how small businesses work
Works well in a team
Willingness to take on ad-hoc projects
Self-directed and ability to work independently
Entrepreneurial spirit
Travel: Less than 25% non-shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with
minimal safety/health hazard potential.
Physical Demands: Work beyond normal business hours or on weekends may be
required occasionally to support business needs, projects, or operations.
This position is classified as “remote.” As a remote role, it allows
employees to work full-time from their home. It may also require regular travel
to Princess headquarters for in-office collaboration
Princess provides comprehensive and innovative benefits to meet your needs,
including:
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental
protection and the health, safety and well-being of our guests, the people in
the communities we touch and serve, and our shipboard and shoreside employees.
Please visit our site to learn more about our Culture Essentials, Corporate
Vision Statement and our Core Values at: princess.com/en-us/company-information
[https://www.princess.com/en-us/company-information]
Princess is an equal-opportunity employer. All qualified applicants will receive
consideration for employment without regard to age, ancestry, color, family or
medical care leave, gender identity or expression, genetic information, marital
status, medical condition, national origin, physical or mental disability,
political affiliation, protected veteran status, race, religion, sex (including
pregnancy), sexual orientation, or any other characteristic protected by
applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodation with the application process,
upon your request, as required to comply with applicable laws. If you have a
disability and require assistance in this application process, please
contact careers@carnival.com [careers@carnival.com].
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