Company Overview
Netwatch North America is a leading provider of proactive video monitoring solutions designed to prevent crime before it happens. As part of Netwatch Group, we deliver real-time, human-led security interventions using cutting-edge technology, AI-powered analytics, and highly trained specialists who issue live audio warnings the moment suspicious activity is detected.
Our mission is to create a fearless environment by proactively protecting property, assets, and people. From our advanced Monitoring Centers in Lake Forest, California, Irving, Texas, and Carlow, Ireland, we support customers across a wide range of industries, including retail, logistics, utilities, and commercial property.
Position Summary The Business Development Manager (BDM) is responsible for driving sales growth by identifying, developing, and executing new business opportunities that expand market share and increase revenue for Netwatch North America. This position requires close collaboration across teams to create strategic plans and implement tactical initiatives that align with the company’s overall business objectives.
The BDM partners closely with Operations, Technical Operations, Customer Success, and Installations to ensure seamless communication and the successful fulfilment of customer expectations and requirements.
This role offers the flexibility of remote work (i.e., work-from-home); however, travel is required to fulfil the requirements of the position. This position reports directly to the Company’s Executive Vice President, Sales, with a typical work schedule of Monday through Friday, 8:00 am – 5:00 pm (local time). Please note that flexibility to work outside of typical business hours may be required to meet business needs. The BDM position is classified as exempt.
Responsibilities:
Execute new business opportunities that achieve growth, revenue and profit targets in specific markets and industries;
Deliver increased revenue through additional services or additional sites monitored
Develop and manage a strong pipeline of opportunities that have the value and quality to achieve the monthly target
Deliver on-target monthly goals and at target margin
Deliver annual target market &/or market share growth
Understand and adhere to the revenue management process
Prepare Revenue Reports and present, as required, with an analysis of results and recommendations on issues, actions, and initiatives
Participate proactively in region strategy, planning and review discussions.
Work closely with management to develop opportunity strategies and tactical plans to deliver the business objectives;
Provide management with “bottoms-up” input to the development of the Business Development Account budget at account, industry, and product level
Develop and implement a Business Development strategy and tactical plan aligned to the regional business plan
Develop a network of contacts to understand current and emerging market needs and trends
Monitor competitors’ performance and respond promptly to threats and risks.
Work closely with the Marketing function to maintain lead generation, build channel relationships and support business development;
Engage with Marketing to ensure lead generation, business development and marketing collateral and technical documentation supports initiatives to enter new markets and displace competitors
Utilize product and business development training to maximize understanding of products, features, and value propositions
Provide feedback to Product Management on customer needs, market opportunities and product roadmaps
Provide Marketing with territory and customer knowledge and analysis
Provide feedback on business development requirements for Marketing Communications – advertising and promotions campaigns, social media and website content, events, and trade shows.
Work closely with operations to understand and fulfil customer expectations and requirements;
Engage with Operations to ensure project design and customer expectations are communicated and issues clarified.
Requirements:
Preferred: Bachelor’s degree in business or engineering
Excellent client relations skills: pipeline development and management, planning, analyzing, reasoning, problem-solving and influencing
At least five (5) years sales experience in a similar field
Demonstrated sales skills and ability in a national sales role with remote manager
Knowledge and understanding of the US Security market for remote video monitoring, analytic software, and detection systems
Exceptional communication and presentation skills
Demonstrated on-target achievements as an individual contributor in sales of remote video monitoring
Demonstrated success in establishing a high value, quality pipeline that aligns to target revenue
Ability to establish and maintain strong relationships with key accounts
Solid sales background developed through a career with strategic and tactical sales achievements
Credible Sales presence; presenting with authority and confidence at all levels in the business.
Demonstrated results orientation
Engaged and engaging personal style, listens and responds appropriately to issues, able to influence customers and close deals
Energetic and motivated, able to meet deadlines
Demonstrated resilience in responding to setbacks and overcoming barriers
Interest in and understanding of security and analytics technology
Ability to travel to meet the requirements of the position and as required by the business.
Requirements for working remotely:
Must have a reliable, high-speed, and secure internet connection
Must be able to communicate clearly and professionally with teammates and customers using tools such as email, chat, and video conferencing
Must demonstrate strong time management skills, with the ability to prioritize tasks and meet deadlines independently
Ability to collaborate effectively in a remote environment, including giving and receiving feedback and working through problems as a team
Comfortable with adapting to change, learning new tools and technologies, and managing the potential challenges of remote work, including limited in-person interaction
Must be available during core business hours and responsive to communications via email, chat, or video during those times.
As a dynamic organization, business needs and priorities change from time-to-time. As a result, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Employment-at-Will: Employment at Netwatch Group is at-will and for no specific duration. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, except as otherwise provided by law or written agreement.
Equal Employment Opportunity: Netwatch Group is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, ethnicity, religion, color, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, marital status, uniform servicemember and veteran status, pregnancy, over 40, disability, protected medical condition, genetic information, domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws. Nondiscrimination will apply to all aspects of the employment relationship, including hiring, discipline, termination, promotions, transfers, reductions in force, compensation, benefits, and training.
Reasonable Accommodation: Netwatch Group is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and hiring process. If you need assistance or accommodation due to a disability, please contact us at HR.US@netwatchgroup.com.
Background Check Disclosure: candidates who have been extended an offer of employment for this position may be subject to a background check and/or drug screening as part of the hiring process.