We made history and now we work to transform the future – for our customers, our
communities and our families. You'll see your work on the road every day,
helping people move freely and pursue their dreams. At Ford, you can build more
than vehicles. Come build what matters.
The Ford Motor Credit Company team helps put people behind the wheels of great
Ford and Lincoln vehicles. By partnering with dealerships, we provide financing,
personalized service and professional expertise to five thousand dealers and
more than four million customers in over one hundred countries around the world.
In this position...
The Ford Credit Business Development Manager will be responsible for managing
a portfolio of Dealers for their assigned Region.
This will include working in a team-based environment with close connections
to the Ford Credit Regional Team, Ford Pro FinSimple Team, Business
Operations partners, and Ford Division partners to manage risk and grow
volume and share within the Region to deliver a strong, growing, and vibrant
business. The BDM will deliver products, services and experiences that drive
passion and loyalty to every customer, while managing to simplify the work we
do and eliminate waste to move faster and be adaptable.
The BDM will operate in a collaborative work environment performing Joint
Sales Calls a range of functions to provide analysis and action-based
strategies to support growth and consulting opportunities. The ideal
candidate will have the capacity to work and collaborate across multiple
internal/external teams along with end user customers.
RESPONSIBILITIES
What you'll do...
Establish a direct interface with FLM, FCSD Regional counterparts: Network
Development Specialists, Customer Experience Specialists, and Service
Performance Specialists to pursue strategic vision and business plans for the
Region.
Work with Regional Manager (RM), Commercial Business Development Manager, and
Business Support Analyst to achieve budgeted metrics (profit, ROE, volume,
share, etc.) through the development and execution of dealer level sales
plans including the establishment of target dealers for maintaining and
acquiring retail, lease, wholesale, dealer loan, commercial and fee-based
product business.
Working with dealership management teams, develop specific plans to leverage
our marketing plans, programs, and CRM initiatives for incremental sales
opportunities; effectively utilize sales marketing funds budgets to support
achievement of objectives with assigned dealers.
Maintain communication with the Business Center originations team to ensure a
consistent purchase policy that supports our value proposition is maintained;
address any dealer or Business Center concerns with the RM and Business
Center management in a timely manner.
Provide in-dealership training and consulting to develop incremental retail,
lease, wholesale and fee income product performance, in support of the Ford
Credit Value Proposition. Utilize the appropriate sales tools and
presentations to improve dealership finance performance as well as
satisfaction with the finance process. Identify target dealers for increased
Ford and Lincoln Protect program penetration.
Collaborate with the Portfolio Analyst to complete analysis of dealership
operations and financial condition utilizing Financial Statements, DOPR’s,
Dealer Credit key performance metrics and proprietary reports to identify
areas of opportunity to improve dealership processes.
Conduct presentations (wholesale, loan acquisition, product, service, fee
income, value proposition) as required leveraging the Sales Resource
SharePoint Site and other resources to support the achievement of profit,
volume, and satisfaction goals.
Conduct a monthly review of MAPS data, key performance metrics and TSA data
with appropriate dealer personnel to review volume, share, portfolio
performance, wholesale handling and financial condition.
Work with Implementation team and dealership management to develop training
strategies that support the sale of plans and programs and reinforces our
value proposition through the delivery of in-dealership and virtual training,
sales meetings, in-market workshops and dealer seminars.
Leverage performance consulting and utilize available tools to monitor and
review sales, finance performance, and dealership processes to find
opportunities, deliver recommendations and obtain commitment from dealership
management to implement recommendations. Review results with Dealer Principal
and management teams.
Complete all assigned training courses. Work towards applicable
certifications.
Achieve AFIP (re)certification and leverage to support dealer awareness of
compliance risks and opportunities.
Utilize the Minority Dealer Report process to strengthen relationships,
identify and improve dealer profit or loss opportunities, improve inventory
management, and increase volume and share for assigned minority dealers.
Support minority dealer initiatives across all Company brands.
Assist the Business Center Dealer Credit team in obtaining and following for
necessary documentation for the completion of dealer credit files. Assist
with the development of risk mitigation action plans as appropriate.
Be proactive in protecting existing business against a competitive wholesale
take-over or loss of retail and fee income business; communicate any
competitive concerns with RM in a timely manner.
QUALIFICATIONS
You'll have...
College degree preferred or 3+ years of equivalent experience.
Dealer Credit and Originations experience.
Excellent oral and written communication skills.
Strong time management and follow-up skills.
Ability to work independently.
Relocation approved.
Must be located in the Portland, Salem, Corvalis area.
You may not check every box, or your experience may look a little different from
what we've outlined, but if you think you can bring value to Ford Motor Company,
we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose
what your Ford future will look like: will your story span the globe, or keep
you close to home? Will your career be a deep dive into what you love, or a
series of new teams and new skills? Will you be a leader, a changemaker, a
technical expert, a culture builder…or all of the above? No matter what you
choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up
programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense
reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management
leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas
and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 6 and ranges from $74,300-$124,500.
This position is a salary grade 7 and ranges from $86,600-$144,900.
This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and
experience, and base salary will be set within the applicable range according to
job scope, responsibility and competitive market value.
For more information on salary and benefits, click here:
https://fordcareers.co/GSR [https://fordcareers.co/GSR]
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to
work in the United States. Verification of employment eligibility will be
required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, religion, color, age, sex,
national origin, sexual orientation, gender identity, disability status or
protected veteran status. In the United States, if you need a reasonable
accommodation for the online application process due to a disability, please
call 1-888-336-0660.
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