Job Title: Business Development & Administrative Virtual Assistant – Canada
Job Summary
We are seeking a reliable, detail-oriented, and proactive Virtual Assistant to support day-to-day Business Development and administrative activities for Canadian clients.
Key Responsibilities
Business Development & Follow-Up
- Make outbound calls to leads, prospects, and existing contacts as required
- Conduct regular follow-ups with leads and prospects
- Support day-to-day Business Development activities
- Maintain accurate records of calls, conversations, and follow-up activities
- Update lead and contact information in the CRM
- Track pending follow-ups and ensure timely completion
- Use Follow Up Boss CRM to manage contacts, activities, notes, and follow-ups
Administrative & Data Entry Support
- Perform routine administrative and data-entry tasks
- Enter and update information accurately in required forms and systems
- Complete various forms and processes according to company instructions and training
- Assist with documentation and other day-to-day administrative requirements
- Ensure all data entered is accurate, complete, and up to date
- Follow established processes and instructions provided by the team
Communication & Coordination
- Communicate professionally with clients, leads, and internal team members
- Handle basic communication and follow-up requirements
- Coordinate with the team regarding leads, tasks, and pending activities
- Escalate important questions or issues to the appropriate team member
Education & Experience
- Previous experience as a Virtual Assistant is preferred
- Minimum years of work experience required - 1 Year minimum in calling internationally
- Experience with calling, follow-ups, Business Development, or customer communication is an advantage
- Familiarity with Follow Up Boss CRM is an advantage
- Previous administrative and data-entry experience preferred
- Willingness to learn company-specific forms, systems, and processes
Skills & Qualifications
- Strong spoken and written English communication skills
- Hindi-speaking ability required
- Good computer and internet skills
- Strong attention to detail and accuracy
- Good organizational and time-management skills
- Comfortable making calls and following up with leads
- Ability to learn new software and processes quickly
- Ability to work independently and as part of a team
- Professional and reliable approach to work
Work Schedule
- Shift Timing : 06:00 PM – 03:30 AM
- Location: Ahmedabad
- Client Region: Canada
- Ability to consistently work according to Canadian business hours is required
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