## About the Role
CoverGo is seeking a Senior Business Analyst to join its fully remote team and work with clients and technical resources across health insurance domains. The role focuses on identifying business problems, designing analytical solutions, and planning scalable improvements to business processes and systems.
You will gather and translate business requirements, develop user stories, and support quality assurance and user acceptance testing while collaborating with cross-functional teams. A strong understanding of Agile methodologies, excellent English communication skills, and Insurtech experience are required.
## Key Responsibilities
Work with clients and technical resources to identify business problems and requirements.
Analyze business needs and design appropriate analytical solutions.
Plan scalable changes to business processes and systems.
Gather, document, and clarify business requirements.
Write clear and actionable user stories.
Support QA activities and user acceptance testing (UAT).
Collaborate with cross-functional teams throughout solution delivery.
Apply business analysis practices within health insurance and Insurtech environments.
Help align business requirements with technical solutions and scalable system changes.
## Required Qualifications
Senior-level Business Analyst experience.
Experience in Insurtech.
Experience working across health insurance domains.
Strong background in Agile methodologies.
Experience gathering and documenting business requirements.
Experience writing user stories.
Experience supporting QA and UAT processes.
Excellent English communication skills.
Ability to collaborate effectively with clients, technical resources, and cross-functional teams.
Ability to identify business problems and translate them into analytical or system solutions.
## Preferred Qualifications
Experience planning scalable changes across business processes and systems.
Experience working directly with both clients and technical teams.
Experience with health insurance business processes and systems.
Experience supporting complex cross-functional technology initiatives.
## Skills & Competencies
Business Analysis
Senior Business Analysis
Requirements Gathering
Requirements Analysis
User Stories
Agile
QA Support
User Acceptance Testing (UAT)
Insurtech
Health Insurance
Process Analysis
Systems Analysis
Analytical Problem Solving
Client Collaboration
Cross-Functional Collaboration
English Communication
## Education & Experience
Education:
No specific educational requirement is provided in the source listing.
Experience:
Senior-level Business Analyst experience is required. Experience in Insurtech and health insurance domains is required. No specific number of years of experience is provided.
## Work Arrangement & Schedule
Work Arrangement: Fully Remote
Location: Raleigh, NC, US
Role: Senior Business Analyst
Schedule: Not specified in the source listing.
## Compensation & Benefits
Compensation: Not specified in the source listing.
Benefits are not specified in the source listing.
The role is fully remote.
## Additional Information
This position focuses on business analysis within the Insurtech and health insurance space, with responsibilities spanning requirements gathering, analytical solution design, scalable process and system changes, Agile delivery, QA, and UAT.