About the Company
Sapiens is a global software company serving the insurance industry. The company develops technology solutions that support insurance businesses in delivering and managing their products and services.
About the Role
Sapiens is seeking an Associate Business Analyst to join its North America team in a fully remote, US-based position. Working under guided supervision, you will support the implementation and enhancement of software products for new and existing clients.
This role focuses on understanding business needs, documenting requirements, supporting software testing, and helping ensure that delivered solutions meet client objectives. It offers an opportunity to develop business analysis skills while gaining experience with life and annuity insurance products, cloud-based solutions, and software implementation.
Key Responsibilities
•Develop product knowledge and build an understanding of the insurance industry.
•Learn and follow internal processes, standards, and best practices.
•Build foundational skills in business modeling, requirements analysis, and iterative software development methodologies.
•Participate in client discussions to understand business goals and gather requirements.
•Assist with preparing project deliverables, including business requirements documents, test plans, and user guides, with guidance from experienced team members.
•Support functional testing and user acceptance testing to verify that software meets design specifications and business requirements.
•Help investigate and analyze client-reported issues, defects, and system problems.
•Participate in internal design and review meetings to understand technical implementations.
•Assist the project management team in identifying and communicating potential risks, scope-related issues, and opportunities for improvement.
•Help develop technical skills related to product configuration, testing, and problem analysis.
•Support quality assurance activities by helping verify that delivered products meet documented requirements.
Required Qualifications
•1–2 years of experience working with life insurance systems or at an insurance carrier.
•Experience with life or annuity insurance products in a professional or academic setting.
•Exposure to gathering business requirements and documenting functional specifications.
•Experience supporting the preparation of test plans, test cases, and acceptance criteria for system testing.
•Basic experience working with XML files.
•Familiarity with cloud-native platforms, SaaS-based life and annuity solutions, and cloud infrastructure such as AWS, Azure, or GCP in an insurance technology environment.
•Associate degree in Computer Science, Information Technology, Business Technology, or a related field, or equivalent life insurance industry work experience.
•Strong written, verbal, and presentation skills.
•Good organizational, analytical, and problem-solving abilities.
•Ability to work independently while contributing effectively within a team.
•Proficiency with Microsoft Office applications, including Outlook, Visio, Word, and Excel.
•Willingness to learn new products and tools, follow instructions, and develop basic technical skills.
•Good judgment when resolving problems, including recognizing when issues should be escalated to a supervisor or manager.
•Ability to perform the essential functions and responsibilities of the position.
Preferred Qualifications
•Familiarity with ACORD standards.
•LOMA or an equivalent insurance industry certification.
Work Arrangement
•Location: United States — Remote.
•Team: North America.
Equal Opportunity
Sapiens is an equal-opportunity employer. The company values diversity and strives to maintain an inclusive work environment that welcomes individuals from diverse backgrounds.