About the Company The original job listing does not provide specific company information. The position supports project and product delivery teams focused on business systems, industry requirements, and the development of digital utility capabilities.
About the Role The Business Analyst will support project and product delivery teams and report directly to the Manager, IT Business Analysis. The role involves understanding user needs, business systems, and applicable utility industry requirements to help define and deliver prioritized system and product capabilities.
Working as part of a collaborative team, the Business Analyst will document requirements in formats such as epics, features, user stories, and acceptance criteria. The role also involves working within an Agile project environment, particularly in customer service, and helping develop or modify processes to address complex business and systems requirements.
Key Responsibilities
Support project and product delivery teams with business analysis activities.
Work with user needs, business systems, and applicable industry requirements to support delivery.
Document requirements as epics, features, user stories, and acceptance criteria.
Support prioritized system and feature development.
Collaborate with project and product teams to understand and address business and customer requirements.
Help devise or modify procedures to solve complex business systems and industry requirements.
Contribute to efforts focused on building the digital utility of the future.
Work within an Agile project environment, particularly in the customer service area.
Required Qualifications
Experience as a Business Analyst.
Utility domain experience.
Experience with Agile projects.
Customer service area experience within an Agile project environment.
Azure DevOps (ADO) experience.
Ability to document requirements using epics, features, user stories, and acceptance criteria.
Understanding of business systems and applicable industry requirements.
Ability to work collaboratively with project and product delivery teams.
Preferred Qualifications / Requirements The source listing does not identify separate preferred qualifications. Utility domain experience, Agile project experience in the customer service area, and ADO experience are identified as required.
Work Arrangement
Remote.