About the Company
ICA, Inc. is a growing company founded in 2009 to help government clients evaluate and achieve their objectives. Based in the Washington, D.C., metropolitan area, ICA provides research and data analysis, advanced data science, and strategic services to federal agencies and large government services contractors. The company supports multiple analytics and research programs across the U.S. Department of Health and Human Services (HHS), delivering innovative solutions for complex projects.
ICA emphasizes collaboration, employee development, and work-life balance. Its team-oriented culture focuses on building skilled teams in a welcoming and supportive environment.
About the Role
ICA is seeking a Business Analyst / QA Lead to connect business requirements with technical delivery while maintaining quality throughout the software development lifecycle. This role combines business analysis, requirements management, test planning, manual and automated testing, and release quality oversight. The successful candidate will work closely with Product Owners, developers, and other stakeholders to translate business needs into clear requirements, lead testing activities, and ensure releases meet defined quality standards.
The role operates within an Agile/Scrum environment and requires hands-on automation experience, strong Jira and Confluence skills, and the ability to lead quality assurance activities independently.
Key Responsibilities
Gather, document, and manage business and functional requirements from stakeholders.
Translate business needs into user stories, acceptance criteria, and process flows.
Maintain traceability between business requirements and test coverage.
Conduct requirements walkthroughs and coordinate sign-offs with stakeholders and development teams.
Develop and manage QA strategies for assigned products and features, from test planning through release.
Create test plans, test cases, and test scripts based on documented requirements.
Lead manual and automated testing across functional, regression, integration, and user acceptance testing (UAT) cycles.
Track defects, coordinate triage, work with development teams on resolution, and report progress.
Define and monitor quality metrics, including defect density, test coverage, and defect escape rates.
Assess release readiness and ensure quality standards are met before deployment.
Build and maintain automated test scripts for user interfaces, APIs, and regression testing.
Identify opportunities to automate repetitive or high-value testing activities and expand automation coverage.
Integrate automated tests into continuous integration and continuous delivery (CI/CD) pipelines where applicable.
Evaluate and recommend suitable test automation tools and frameworks.
Participate in Agile ceremonies, including daily standups, sprint planning, backlog grooming, sprint reviews, and retrospectives.
Write and refine backlog user stories and acceptance criteria.
Manage Jira boards, including epics, stories, sprints, workflows, dashboards, and reporting.
Coordinate with Product Owners, developers, and stakeholders to keep project scope, timelines, and quality aligned.
Required Qualifications
Bachelor’s degree in a related field.
At least five years of experience in a combined Business Analyst/QA role or as a QA Lead.
Demonstrated experience creating and managing requirements documentation and test cases.
Hands-on experience with test automation tools such as Selenium, Playwright, Cypress, Postman, RestAssured, or similar technologies.
Strong working knowledge of Agile/Scrum methodologies.
Advanced proficiency in Jira, including workflow configuration, dashboards, and reporting, and Confluence or an equivalent tool.
Experience managing the full testing lifecycle, including planning, test case design, execution, defect tracking, and reporting.
Strong analytical, communication, and stakeholder management skills.
Ability to lead QA activities independently and mentor team members.
Authorization to work in the United States and a history of living in the U.S. for at least three consecutive years.
Ability and willingness to obtain a Public Trust clearance.
Preferred Qualifications
Experience with API testing and CI/CD integration using tools such as Jenkins, GitHub Actions, or DevOps platforms.
Previous experience in federal government or healthcare environments.
Experience with AWS.
Familiarity with SQL for data validation.
Location and Work Arrangement
This is a remote position available to candidates located within the continental United States, with work scheduled according to Eastern Standard Time (EST). Candidates residing in the Washington, D.C., Maryland, and Virginia (DMV) area are preferred.
Salary and Benefits
ICA offers a competitive salary and benefits package, including:
Health insurance, with 100% employer-paid premiums for one of three available medical plans.
Dental and vision insurance.
Health Spending Account and Flexible Spending Account.
Life and disability insurance.
401(k) plan with company matching.
Paid time off, including vacation, sick leave, and holidays.
Education and professional development assistance.
Remote work from anywhere within the continental United States.
Application and Interview Policy
Applicants must submit original application materials and complete interviews independently. AI-generated content and AI-assisted technologies are prohibited during the application and interview process unless interviewers explicitly permit specific activities during a live technical assessment. Unauthorized use may result in disqualification.
Equal Employment Opportunity
ICA, Inc. is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by applicable state, federal, or local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, compensation, training, and leave.