Role Summary
We are seeking a detail-oriented and intellectually curious Business Analyst to partner with Product, Business, and Technology teams in defining and delivering data-driven solutions. The ideal candidate will possess a strong analytical mindset, excellent Excel skills, and experience translating business needs into actionable product requirements.
This role will play a key part in requirement discovery, process analysis, feature definition, user story creation, backlog refinement, and stakeholder collaboration. Candidates with a Finance background are preferred, though experience in Sales Operations, Revenue Operations, or Business Operations is also valuable.
The successful candidate will thrive in a collaborative, fast-paced, and learning-oriented environment where continuous improvement and customer outcomes are prioritized.
Key Responsibilities
Business Analysis & Requirements Management:
· Work closely with business stakeholders, Product Managers, and development teams to understand business goals and challenges.
· Conduct requirement gathering workshops, stakeholder interviews, and process analysis sessions.
· Lead requirement refinement activities to ensure business needs are clearly defined and documented.
· Translate business requirements into functional specifications and acceptance criteria.
Feature Definition & Story Creation:
· Partner with Product Leads to define product features and enhancements.
· Create and manage user stories, epics, workflows, and process maps.
· Support backlog grooming and sprint planning activities.
· Ensure user stories are complete, testable, and aligned with business objectives.
Data Analysis & Reporting:
· Analyze business data to identify trends, risks, opportunities, and improvement areas.
· Develop reports, dashboards, and business insights using Excel and BI tools.
· Perform data validation, reconciliation, and root-cause analysis.
· Support KPI tracking and business performance measurement.
Stakeholder Collaboration:
· Act as a liaison between business stakeholders and technical teams.
· Facilitate discussions to align priorities, scope, and business outcomes.
· Support User Acceptance Testing (UAT) and validation activities.
· Assist in change management and user adoption efforts.
Continuous Learning & Improvement:
· Develop understanding of business processes, products, and industry trends.
· Identify opportunities to streamline workflows and improve operational efficiency.
· Participate in knowledge-sharing and continuous learning initiatives.
· Embrace new technologies, analytics approaches, and AI-enabled capabilities.
Required Skills & Experience
· 5-7 years of experience in Business Analysis, Product Analysis, Operations Analysis, or related roles.
· Experience working within Agile or Scrum environments.
· Proven experience documenting requirements and creating user stories.
Mandatory Skills
· Works within identified scope of project, gathers business requirements by working with business stakeholders, Business Architecture, IT and Vendors (or cross-functional technical teams).
· Very strong hold on SQL, demonstrated capability in writing queries, joins, creating report etc.
· Exposure to data warehouse project is good to have.
· Ability to facilitate business requirement, elicitation sessions with multiple stakeholders.
· Capture and write document business requirements including system application flows and impacts.
· Development of new process flows and functionality integration and adding any needed clarity to requirements as well as documenting progress.
· Identifies potential issues and risks after conducting a gap analysis.
· Plans and consults with business stakeholders on data reporting and trending reports as needed.
· Primary contact to assist in defining business system requirements.
· Works with appropriate departments to assure technical information is accurate and documented.
· Create and apply diagrams that represent the flow, the process, and the transformation of data within various systems for current and future state.
· Maintains approved project artifacts and follows version control processes.
· Works independently; receives minimal guidance and collaborates well with team.
· Ability to coach colleagues with less experience and perform peer reviews for requirements.
Analytical Skills:
· Strong analytical and problem-solving abilities
· Advanced Microsoft Excel proficiency:
· Pivot Tables
· VLOOKUP/XLOOKUP
· Power Query
· Complex formulas
· Data cleansing and analysis
· Financial and operational reporting
· Ability to convert data into actionable business insights
Domain expertise
· Finance (FP&A, Revenue Analysis, Budgeting, Forecasting, P&L Analytics)
· OR
· Sales (Sales Operations, Pipeline Analytics, CRM Insights, Revenue Growth)
· OR
· Operations (Process Optimization, Workforce Planning, Productivity Analytics)
Technical Skills
· SQL fundamentals and data querying
· Power BI, Tableau, or similar reporting tools
· Jira, Azure DevOps, or other Agile management tools
· Understanding of APIs, data flows, and system integrations
· Exposure to AI-assisted business processes and analytics