Description
Summary of Responsibilities
The Business Analyst provides support to Blue Sage Solutions (BSS) customers with the goal of efficiently and satisfactorily deploying the BSS platform. The Senior Business Analyst is the primary gatherer of requirements. The ideal candidate’s work history likely saw them working in mortgage operations for at least 1-2 years and evolving to a role where their technical, organizational, and analytical skills were coupled with their industry expertise to help deliver enterprise-wide initiatives.
Primary Responsibilities
- Work within cross-functional teams to gather and deliver business and technical requirements.
- Resolve issues between stated business requirements and what is technically feasible by identifying issues, evaluating alternative systems solutions with developers and architects, and communicating the end result.
- Decompose large work items/stories into smaller independent components. Lead work sessions with technical team members to address questions or issues etc.
- Work with the business units to develop test plans and procedures that validate & test the application design.
- Define acceptance criteria.
- Maintain a level of expertise on the mortgage industry and the BSS product suite.
- Use BSS tools to comply with internal requirements established to maintain visibility to project work including requirements, status, escalations, assignments, and archiving. These include Jira, SmartSheets, Confluence.
- Serve as a delegate for and at times a substitute for the BSS Engagement Manager.
Qualifications, Skills and Education
- 1-2 years of mortgage lending or banking experience with exposure to multiple functional areas.
- 3-6 years of business analysis experience in either mortgage or technology fields.
- Bachelor’s Degree from an accredited institution, or equivalent Certifications and Experience.
- Working knowledge of Agile software development methodologies desired.
- Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change.
- Apply attention to details and possess excellent analytical, problem solving and customer service skills.
- Must be able to troubleshoot, resolve and communicate solutions for system issues to the business.
- Experience in business requirements gathering, process analysis and design, gap analysis, functional design specifications, system configuration, and development of system tests, procedures and documentation.
- Ability to summarize complex ideas clearly and succinctly.
- Self-management: Ability to manage and prioritize own workload effectively.
Blue Sage Solutions’ senior talent has developed enterprise class solutions for some of the top financial services organization in the country. Specializing in mortgage loan originations and fulfillment, our core team possesses more than three decades collective experience developing highly successful implementations and innovative technology solutions. Our team created the first end-to-end web-based LOS back in 1998 and never stopped innovating.
*PLEASE NOTE: No 3rd party or agency submissions can be accepted.
Requirements
Qualifications, Skills and Education
- 3+ years of mortgage sales, operations fulfillment, or servicing experience with exposure to multiple functional areas.
- 5 years of business analysis experience in either mortgage or technology industries.
- Bachelor’s Degree from an accredited institution, or equivalent Certifications and Experience.
- Working knowledge of Agile software development methodologies desired.
- Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, and be able to adapt quickly to change.
- Applies attention to detail and possess excellent analytical, problem solving, critical thinking, and customer service skills.
- Must be able to troubleshoot, resolve, and communicate solutions for system issues to the business.
- Experience in business requirements gathering, process analysis and design, gap analysis, functional design specifications, system configuration, and development of system tests, procedures and documentation.
- QA experience is a plus; experience with automated testing platforms is a bonus.
- Ability to translate and summarize complex ideas clearly and succinctly.
- Self-management: Proactive ability to manage and prioritize one's own workload effectively.
All Business Analysts will be expected to:
- Serves on implementation projects fulfilling client driven tasks required to instruct software solution execution.
- Gather and translate business requirements to align with system platform
business operational requests.
- Develop and manage functional, user interface, configuration, use case, and other technical specifications applicably.
- Apply software development lifecycle methods of problem-solving and solutioning.
- Identify impact areas of risks, constraints, gaps, assumptions, in scope and out of scope functionality or workflows.
- Operate within the confines of software delivery release schedules
- Support system configuration maintenance and database management.
- Analyze, develop, and document viable software designs and solutions
- Facilitate client-based functional walk-throughs and assume client relationship management as needed.
- Organize and maintain time sensitive tasks needed to support Agile
based Scrum teams.
- Support various internal departments and operational roles.
Location: Blue Sage Solutions, 270 Sylvan Avenue STE 1500, Englewood Cliffs, NJ 07632, but the candidate can be in a remote location and not required to work on-site.
5+ years business analysis experience in mortgage or technology; 3+ years mortgage sales/operations/servicing experience; Bachelor's degree or equivalent certifications; Agile knowledge desired; strong analytical, problem-solving, and communication skills.
Key Responsibilities
- gathering requirements
- analyzing processes
- supporting implementations
Skills & Tools
Jira, SmartSheets, Confluence
Job Details
- Category: Business Operations
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Englewood Cliffs, New Jersey, United States
- Languages: English
About Blue Sage Solutions
A technology company specializing in mortgage loan origination and fulfillment solutions. — Industry: Information Technology