We are looking for a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details.
Key Responsibilities
• Research options based on client preferences
• Assist with booking and reservation requests
• Review availability and applicable options
• Coordinate accommodations, transportation, activities, and related services
• Verify reservation information for accuracy
• Provide confirmations and important details
• Assist with modifications and special requests
• Maintain accurate booking records
• Follow up when additional information is required
• Communicate professionally with clients and service providers
Qualifications
• Strong attention to detail
• Excellent communication skills
• Good research and organizational abilities
• Customer-focused attitude
• Comfortable using online systems
• Ability to prioritize requests and deadlines
• Previous booking, customer service, hospitality, or administrative experience is helpful
Benefits
• Remote work environment
• Comprehensive training
• Ongoing professional development
• Access to booking tools and resources
• Continuing education opportunities
• Team support