BiospecimentOperations Manager

BiospecimentOperations Manager

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
  • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

Quality check data received via Service Now (SNOW) to ensure accuracy of information.
• Identify annual updates on local Lab normal Ranges LLNRs based on their effective dates.
• Check LLNR against protocol required analytes and notify the CDLS team when there are
changes to the project (e.g., Protocol Amendment) that impact the LLNR.
• The following support may be required in the Central Repository (CR):
• Assess availability of local labs as required by a project; Verification of LLNR data entered;
Generating protocol specific LLNR export and QC of export prior to entry in clinical database.
• Support may be required in the following by Data Management (DM):
• Entry and filing of LLNRs and Logical Observation Identifiers Names and Codes (LOINC);
Review/resolve issues in the clinical database via query management; QC LLNRs entered;
Review LLNR/LOINC listings; create additional listings within the Data Validation Specifications
(DVS); Design eCRF and testing (UAT) of database with Local Lab component.
• Create, present, and oversee training/mentoring of new team members, current team (or other
functional areas as required) on local lab data, LLNRs/LOINC.
• Conduct/document quality reviews on members onboarding to prove competency on all Clinical

LLNR tasks.

• Resolution of LLNR/unit conversion issues with Biostatistics and Medic as applicable.
  • May act as Process owner for the LLNR procedures/templates, serve as clinical laboratory data
  Subject Matter Expert (SME) and POC for delivery of LLNR related tasks across a portfolio of
  studies.
  • May support the Proposal Development team in creating the DM Budget specific CDLS activities.
  • Required to attend and/or participate/support in Trusted process meetings, internal/external
  inspections/audits and resolving Quality Issues (QIs) focusing on the management of the LNR
  and LOINC data.
  • Actively support the CDLS management team in:
  • Global collaboration of CDLS team across countries; Oversight of initiatives and process
  improvement tasks; Collation of Productivity, Quality and KPI metric reports and analyzing metrics
  to identify risks/deploy preventative actions; review project deliverables and support assignment
  of CDLS team across the global TA BU portfolio; Implementation of new regulatory requirements
  related to local laboratory management; Manage LLNR/LOINC completeness and provide metrics
  on status to study teams/executive leadership.
  Qualifications
  Education Requirements
  Min/Preferred Education Level Description
  Additional Qualifications
  • BA/BS in the biological sciences or related disciplines in the natural science/health care field or
  Registered Nurse. B. Tech or N. Dip Biomedical Technology preferred where applicable in lieu of
  degree, equivalent relevant work experience.
  • Clinical Data Management experience with experience particularly of handling LLNR data.
  • Extensive experience with local laboratory data collection methods and management of LLNR
  data in clinical trials.
  • Expert knowledge of laboratory analytes, their unit of measurement and associated normal and
  abnormal ranges for overall safety management of patients in clinical trials.
  • Strong knowledge of medical terminology.
  • Strong project management skills and demonstrated staff leadership skills.
  • Contract Research Organization (CRO) experience.
  • Excellent communication, presentation, interpersonal skills, both written and spoken, with an
  ability to inform, influence, convince, and persuade.
  • Excellent organizational, planning, and time management skills required. Ability to multitask under
  tight deadlines while providing attention to detail.
  • Able to demonstrate critical thinking with strong attention to detail.
  • Experience in change management.
  • Experience to work independently as well as part of a multi-disciplinary team.
  • Proven experience in making effective decisions and manage multiple priorities in a highly
  dynamic environment.
  • Knowledge of ICH/GCP regulatory requirements for clinical studies, in particular requirements
  applicable to Clinical Data Management and local laboratory data management.
  • Experience in dealing effectively with sponsors and internal customers.
  • Responsible for performing activities in compliance with applicable Corporate Business Practices,
  Standard Operating Procedures and Working Instructions and performing other duties as
  assigned by management.
  • Understand budget and identify out of scope LNR activities.
  • Experience in reviewing and testing eDC Database LNR component.
  • Knowledge of ALCOA++ data quality principles.
  Critical Skills
  Disclaimer
  Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its
  sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.
  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents
  may differ from those listed in the Job Description. The Company, at its sole discretion, will determine
  what constitutes as equivalent to the qualifications described above. Further, nothing contained herein
  should be construed to create an employment contract. Occasionally, required skills/experiences for jobs
  are expressed in brief terms. Any language contained herein is intended to fully comply with all
  obligations imposed by the legislation of each country in which it operates, including the implementation
  of the EU Equality Directive, in relation to the recruitment and employment of its employees. The
  Company is committed to compliance with the Americans with Disabilities Act, including the provision of
  reasonable accommodations, when appropriate, to assist employees or applicants to perform the
  essential functions of the job.
  US ONLY
  Years of experience required
  Minimum of seven (7) to ten (10) years of laboratory experience and preferably with two (2) to three (3)
  years of clinical data management experience.
  Physical Requirements: Position requires: ability to occasionally move about inside the office to access
  filing cabinets, office equipment, etc. and to move between office locations; ability to maintain a stationary
  position for prolonged periods of time; ability to occasionally manipulate (e.g., lift, carry, move) office
  items and packages of light to medium weights of 10-35 pounds; ability to constantly operate a computer
  and other office productivity equipment (e.g., scanner, phone, printer, copier); ability to perceive and
  assess written materials for prolonged periods of time; and ability to frequently communicate with
  colleagues on the phone, by email, and in-person.
  Work Environment: This job operates in a professional office environment. This role routinely uses
  standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level
  in the work environment is low. This is a largely sedentary role.

At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

$79,800.00 - $139,600.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

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