Maximus is currently hiring for a Billing Support Specialist to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Billing Support Specialist is responsible for creating and organizing billing files based on regional assignment by converting faxed and emailed claims into structured electronic files using Adobe. This role ensures scanned claims are accurately compiled, categorized into appropriate regional folders, and prepared for processing by payment teams. Attention to detail, organization, and the ability to manage fluctuating workloads are essential to successfully support efficient claims processing and payment operations.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
• Ensure all doctors and claims status calls are answered in a professional manner.
• Answer faxes and emails received from both hospitals and read facilities.
• Frequently communicate with facilities and other departments within the company to request any information if needed to ensure the highest quality of QA and billing.
• Process emails on a daily basis.
• Rename scanned claims per the naming convention.
• Process returned checks & refund checks.
• Provide claim status updates.
• Check voicemails.
'- Must be willing and able to work the training schedule of 8:00 AM - 4:30 PM CT, Monday-Friday up to 2 weeks, with no planned absences required (pre-planned vacations/trips/appointments etc.)
• Microsoft Outlook/Excel highly preferred
• Experience in Adobe highly preferred
• Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
• Must currently and permanently reside in the Continental US
• In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
• Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
• Private work area and adequate power source
Minimum Requirements
'- High School Diploma required.
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Minimum Salary
$18
Maximum Salary
$24.64
Salary: USD 18 - 24 per hour