The CareIQ Billing Specialist completes invoicing processes for all CareIQ
Ancillary Healthcare services. Utilizing proprietary systems and knowledge from
training, a CareIQ Billing Specialist will complete administrative review of
vendor and provider bills, determine appointment type, and then generate vendor
payments and customer invoices. This role operates with a high focus on accuracy
and urgency to ensure that payment and invoice amounts are completed in
alignment with contracted service level expectations.
This is a remote role but for continuity of business with our management team,
candidate must reside in eastern or central time zones.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Provides quality and professional inbound and outbound telephonic customer
service to assist customer and vendors with billing questions
Completes accurate data review and entry
Learns and maintains knowledge of how to operate corporate proprietary
systems
Completes administrative review of medical notes and bills (Bill Review or
Coding experience is not necessary)
Determines if payment and charge rates are in alignment with appointment type
and contracted amounts
Uses bill history research, problem solving, and critical thinking skills to
resolve customer questions
Meets departmental production and quality performance expectations
Additional duties as assigned
KNOWLEDGE & SKILLS:
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented
environment
Excellent written and verbal communication skills
Ability to meet designated deadlines
Computer proficiency and technical aptitude with the ability to utilize
Microsoft Office and Proprietary Systems
Strong interpersonal, time management, and organizational skills
Ability to maintain a professional and courteous demeanor that sets tone for
complex telephonic conversations
Ability to work both independently and within a team environment
EDUCATION & EXPERIENCE:
High School diploma
Prior work experience in a detail oriented customer service environment
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary
depending on your location. Pay rates are established taking into account the
following factors: federal, state, and local minimum wage requirements, the
geographic location differential, job-related skills, experience,
qualifications, internal employee equity, and market conditions. Our ranges may
be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into
a different level, either up or down, based on assessment during interview
process taking into consideration experience, qualifications, and overall fit
for the role. The level may impact the salary range and these adjustments would
be clarified during the offer process.
Pay Range: $15.61 - $23.82 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel
Careers | Opportunities in Risk Management
[https://www.corvel.com/company/careers/]
In general, our opportunities will be posted for up to 1 year from date of
posting, or until we have selected candidate(s) to fulfill the opening,
whichever comes first.
ABOUT CORVEL:
CorVel, a certified Great Place to Work® Company, is a national provider of
industry-leading risk management solutions for the workers’ compensation, auto,
health and disability management industries. CorVel was founded in 1987 and
has been publicly traded on the NASDAQ stock exchange since 1991. Our continual
investment in human capital and technology enable us to deliver the most
innovative and integrated solutions to our clients. We are a stable and growing
company with a strong, supportive culture and plenty of career advancement
opportunities. Over 4,000 people working across the United States embrace our
core values of Accountability, Commitment, Excellence, Integrity and Teamwork
(ACE-IT!).
A comprehensive benefits package is available for full-time regular employees
and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability,
Health Savings Account, Flexible Spending Account Options, Life Insurance,
Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance,
Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with
ADA regulations as applicable.
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