Job Description:
• Process medical claims submitted to insurance companies and other entities for payment
• Submit medical claims to insurance companies on a timely basis
• Follow up with payers to validate hospital or physician status forms during adjudication
• Follow up on unpaid claims within standard billing cycle time frames
• Call insurance companies regarding payments and denials, check claim status, and obtain EOBs
• Identify and bill secondary or tertiary insurance providers
• Answer patient and insurance company telephone inquiries for assigned accounts
• Balance new work and follow-up accounts within the workload
Requirements:
• Prior experience with insurance claims preferred but not required
• Prior experience in an administrative or clerical office role preferred
• Minimum one year of experience in an office setting
• Minimum one year of customer service experience
• Ability to work with a high volume of accounts
• Excellent investigative and problem-solving abilities
• Close attention to detail and accuracy
• Strong organization, time management, and prioritization skills
• Ability to communicate effectively by telephone and in writing
• Proficiency with Microsoft Office products such as Word, Excel, and Outlook
• Knowledge of healthcare terminology preferred but not required
• Private, distraction-free home working environment
• Secure internet connection with download speeds above 20 Mbps and upload speeds above 10 Mbps
• Workspace accommodating all provided workstation equipment
• Eligibility to work in the United States
• Successful employment history verification and background check
Benefits:
• Extensive multi-week training with ongoing support from teammates following training
• Access to a robust knowledgebase for continued reference
• Visibility to individual performance metrics for goal setting
• Computers and necessary work equipment provided
• Involved management support for productivity metrics
• Remote work arrangement
• Revecore-provided laptop, monitor, keyboard, mouse, docking station, and headset