American Financial Credit Services is seeking a Spanish bilingual collection specialist to work Monday-Friday from 8am-5pm.
In this position, you will provide recovery and resolution collection services for delinquent business personal property taxes in a variety of states. This is an in-office position with potential to work from home once promoted. A background in customer service is a plus, but not a requirement.
We offer a benefit package including heath insurance, dental, vision, Short/Long Term disability, 401K contribution, and paid time off.
The ideal candidate will be professional, articulate, reliable, team oriented, decisive, and self-motivated. Candidate must be computer literate with good typing skills and have good verbal and written communication. Competitive pay commensurate with experience including bonuses.
Responsibilities
Skip Tracing
Problem Solving
Inbound/Outbound call management in both English and Spanish
Sending email correspondence
Educating taxpayers on delinquent business personal property taxes
Reconciliation
Requirements:
Intermediate computer skills, specifically Microsoft Office
Excellent written and verbal communication skills
Ability to work independently as well as with a team
Job Type: Full-time
Job Type: Full-time
Work Location: In person