Benefits Verification Specialist
Dallas–Fort Worth, TX
Join our team to support an annual healthcare insurance re-verification project! We’re seeking reliable, detail-oriented professionals with healthcare benefits experience to help patients verify their insurance coverage for prescription medications.
Position Highlights
Location: Must live within 50 miles of Bedford/Dallas, TX
Duration: December 2026 – March 2027; potential for extension
Schedule: Monday–Friday, 8-hour shift between 7 AM–7 PM CST
Work Setup: Remote after onsite equipment pickup
Equipment: In-person pickup in The Colony, TX, and return in Bedford, TX
Key Responsibilities
Make high-volume inbound and outbound calls to verify patient insurance information.
Communicate professionally with patients, payers, providers, and pharmacies.
Accurately document insurance details and verification outcomes.
Meet daily productivity and quality targets while collaborating with the team.
Protect confidential patient information and follow HIPAA regulations.
Resolve basic questions related to the re-verification process.
Required Qualifications
1 year of Benefits Verification or Benefits Investigation experience
Strong knowledge of insurance benefits, EOBs, deductibles, claims, and payer portals
High school diploma or GED
Excellent communication, attention to detail, and documentation skills
Reliable attendance and ability to meet performance goals
Willingness to attend onsite training and pick up/return equipment in person
Preferred: Pharmacy PBM/HUB services and call center experience.
Important Requirements
Business-casual attire and camera use are required during the workday.
Ready to put your healthcare insurance experience to work? Apply today!