Cardiac Rehab Training Specialist
Location: Remote within
OH, WV, PA, KY, IN, MI, MN, IL and WI
Travel: Approximately
60% travel to client sites
Salary:
$55-$65K
The
Cardiac Rehab Training Specialist
is the go-to expert for product installations, customer training, and technical support. This role works directly with clinical teams to ensure seamless onboarding, effective system setup, optimal product usage, and confident day-to-day use of cardiac rehabilitation solutions.
This is a hands-on role combining
fieldwork, technical execution, clinical training, and customer engagement
while partnering with sales, service, and technical teams to deliver reliable systems and a high-quality customer experience.
If you enjoy solving problems, supporting healthcare professionals, and traveling to customer sites, this role offers the opportunity to make a direct impact on patient care and clinical operations.
KEY RESPONSIBILITIES:
System Installation & Configuration
Deliver on-site installations of cardiac monitoring and rehabilitation systems in hospitals and clinical settings
Train clinical end users to ensure confidence and competence in product use
Pre-stage, configure, and validate products prior to installation
Partner with hospital IT teams to coordinate network connectivity and clinical readiness
Clinical Training & Customer Enablement
Provide structured training for users at all levels
Adapt training to meet the needs of clinical, technical, and administrative users
Reinforce proper product usage based on clinical workflows and patient-care needs
Support & Troubleshooting
Provide remote and on-site technical support
Troubleshoot equipment and operational issues with urgency and professionalism
Perform basic system repairs and educate customers on proper use and maintenance
Provide post-installation support remotely and at customer sites
Cross-Functional Collaboration
Collaborate with Sales, Customer Service, Engineering, Quality/Regulatory, and Product teams
Support complex installations, upgrades, and system implementations
Provide technical and clinical insight during pre-sales calls and product demonstrations
Identify opportunities to improve products, workflows, installation standards, and customer training
Share field feedback to support product and service improvements
Communicate installation status, updates, and resolutions to customers
Document and escalate customer complaints in accordance with applicable FDA regulatory requirements
Contribute to training programs and product improvement initiatives
Support service projects, including software updates, equipment installations, and customizations when not traveling
QUALIFICATIONS:
Bachelor's degree required
. Ideally in
Biomedical Engineering, Exercise Physiology, Exercise Science, Kinesiology, Physiology, or related clinical or technical disciplines
At least
2+ years of experience
in field technical support, clinical applications, customer training, sales, clinical care, or similar
At least
1+ years of experience
in cardiac rehabilitation, cardiac monitoring, cardiac rhythm management, or a related clinical or technical environment
Demonstrated ability to provide clinical, technical, or customer-facing support
Experience working directly with healthcare professionals in hospital or clinical environments preferred
WORK ENVIRONMENT & TRAVEL:
Remote position
within OH, WV, PA, KY, IN, MI, MN, IL and WI
Approximately
60% travel to client sites
, primarily hospitals, cardiac rehabilitation centers, clinics, and other healthcare environments
Overnight travel may be required based on customer schedules and business needs
When not traveling, work is performed remotely from a home office
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req26-00606