Job Details
- Location: New York - New York - USA
- Experience: 5 - 10 Years
- Job Type: Permanent
- Openings: 1
- Compensation: Compensation range: $ 100,000.00 to 125,000.00 per year
Role Description
AWS Infrastructure Support Analyst
Remote
Core Technical Skills
AWS Cloud Operations and Infrastructure Support.
AWS EC2 VPC IAM S3 EBS Route 53 Load Balancers.
AWS CloudWatch Monitoring Management.
AWS Backup and Basic RDS Administration.
Windows Server Linux Administration.
Networking Fundamentals TCPIP DNS VPN Firewall Concepts.
Incident Service Request and Problem Management.
ServiceNow ITSM Tool Operations.
Basic Security Access Management.
Shift based 24x7 Cloud Operations Support.
Documentation Runbooks and SOP Maintenance.
Operational Skills
Incident Triage and Initial Troubleshooting.
Ticket Queue Management.
SLA Adherence and Escalation Management.
Change Execution and Validation.
Customer Communication and Status Updates.
Knowledge Management and Continuous Improvement.
Mandatory Certifications
AWS Certified SysOps Administrator Associate.
AWS Certified Cloud Practitioner.
ITIL Foundation v4.
Microsoft Azure Fundamentals AZ900.
Good to Have Certifications
7Hashi Corp Terraform Associate
Skills
<p><strong>Mandatory Skills : </strong>AWS Infra Services</p>
Requires 5–10 years of experience in AWS cloud operations and infrastructure support, including incident management, networking, Windows/Linux administration, ServiceNow, and 24x7 operations.
Key Responsibilities
- triaging incidents
- managing tickets
- executing changes
Skills & Tools
AWS, Amazon EC2, Amazon VPC, AWS Identity and Access Management (IAM), Amazon S3, Amazon EBS, Amazon Route 53, AWS CloudWatch, Amazon RDS, Windows Server, Linux, TCP/IP, DNS, VPN, ServiceNow, Terraform, Microsoft Azure
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — New York City, New York, United States
- Salary: USD 100,000 – 125,000 / year
- Languages: English
About LTM
An information technology services provider delivering cloud infrastructure and operational support. — Industry: Information Technology