About the Role
K2 Claims Services, LLC ("K2 Claims") is actively seeking a motivated Auto & Liability Examiner with experience handling both commercial and/or personal lines’ liability and property damage claims with expansion into lower exposure general liability claims. As a third-party administrator (TPA), K2 Claims services specialty programs across property, general liability, auto, professional liability and workers-compensation. This is an remote role opportunity to join a well-established, growing company and contribute to building a world-class TPA.
Key Responsibilities
- Claim Handling: Manage claims in strict accordance with state-specific insurance regulations and K2 Claims' Best Practices.
- Diverse Caseload: Manage a broad spectrum of claims ranging from first- and third-party auto property damage and third-party liability claims to lower exposure dog bites, slip/falls, wrongful evictions, customer complaints and general business disputes.
- Caseload Management: assignment through resolution, including assigning and directing appraisers, reviewing estimates and supplements, evaluating total losses, and resolving loss of use and rental claims.
- Litigation Management: Oversee lower exposure litigated cases, including referring to counsel, establishing litigation plans and budgets, and providing settlement authority.
- Coverage Analysis: Analyze policy coverage and draft detailed reservation of rights and/or coverage declination letters.
- Large Loss Reporting: Prepare comprehensive reports for senior management and clients regarding claim status, recommended reserves, and strategic plans of action.
- Negotiation: Effectively negotiate settlements within assigned authority.
- Risk Evaluation: Analyze risk transfer options and determine insurance priority.
- Referrals: Identify and refer appropriate claims to subrogation or the Special Investigation Unit (SIU).
Qualifications
- Experience: 5+ years of commercial and/or personal lines liability experience is ideal. 1 year of general liability experience preferred but not required.
- Industry Background: Previous experience in a TPA or insurance carrier environment handling diverse programs.
- Licensing: Ability to obtain and maintain all required state adjuster licenses.
- Work Schedule: Ability to work M-F, 40 hours per week.
- Education: Bachelor’s Degree is preferred.
- Technical Proficiency: Skilled in Microsoft Word, Excel, and Outlook.
- Communication: Excellent verbal and written communication skills with a dedicated focus on customer service.
- Travel: Must be flexible for occasional business travel for training, mediations, and/or trials.
Why Join K2 Claims?
- Medical, dental, and vision coverage with eligibility beginning the first of the month after hire date.
- Competitive base salary plus a bonus plan.
- 401(k) with employer match.
- Generous paid time off, available starting in your first year.
- A collaborative team environment within a growing company.