Job Description:
• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Consult with involved parties and review insurance contracts
• Inspect vehicles and write estimates
• Manage rental cars
• Resolve customer concerns
• Drive customer satisfaction through meaningful interactions
• Complete required hands-on training at the Ashburn, VA facility and field training center
Requirements:
• High School Diploma or GED required
• Valid driver’s license meeting company underwriting guidelines required
• Available to work evenings, weekends, and holidays
• Customer-facing experience preferred
• Experience in high-volume call centers with KPIs and measurable goals preferred
• Active Adjusters license preferred
• Strong customer service, interpersonal, problem-solving, and empathy skills
• Adaptable, detail-oriented, and able to prioritize and multitask across platforms
• At this time, GEICO will not sponsor a new applicant for employment authorization for this position
Benefits:
• Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
• Paid time off accrued immediately
• 13 paid holidays annually (8 fixed, 5 floating)
• 401(k) with up to 6% match, vested immediately
• GEICO Strive upfront tuition assistance up to $5,250 annually
• Licensing and continuing education at no cost
• Hundreds of eLearning courses
• Paid trainee program
• Mentorship and personalized development programs
• GEICO fleet vehicle assigned
• Flexible work arrangements