Posted Aug 29, 2026

Associate Operations Manager, B2B

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Job Description: • Partner with Retail account executives as operational support in their territory-specific pipeline of business. • Assist Operations in managing current projects: updating inventory playbooks, auditing quotes prior to order placement, quote revisions, checking inventory status. • Utilize Excel and our WSI systems to update project statuses at the item level, ensuring our timelines will meet clients’ delivery needs. • Support Ops managers and cross-functional teams with providing project details and updates (Planning, Care Center, & Logistics). • Manage project status in partnership with Care Center support team and Logistics team - quotes, quote revisions, payments, keying orders and managing playbooks. • Support Care Center teams with “triage” plans for customer escalations. • Participate in account executive pipeline sales reviews. • Execute stock checks and alternate product suggestions in partnership with the Planning team. Requirements: • Proficient in Microsoft Office (Excel, Word, PowerPoint). • Experience in project management with a focus on organization of large projects. • Strong organizational skills and expertise in working with cross-functional teams. • Ability to effectively communicate with internal and external partners. • Experienced in effective time management, problem-solving, and organizational skills. Benefits: • A generous discount on all WSI brands • A 401(k) plan and other investment opportunities • Paid vacations, holidays, and time off to volunteer • Health benefits, dental and vision insurance, including same-sex domestic partner benefits • Tax-free commuter benefits • A wellness program that supports your physical, financial and emotional health • In-person and online learning opportunities through WSI University • Cross-brand and cross-function career opportunities • Resources for self-development • Advisor (Mentor) program • Career development workshops, learning programs, and speaker series Apply To This Job