High school diploma or GED; 3-5 years business operations and system expertise; experience with client escalations, reporting, and system support; proficiency in Microsoft Office, Databricks, API, Confluence, JIRA; some travel required.
Key Responsibilities
- managing escalations
- preparing reports
- supporting systems
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Databricks, API, Confluence, JIRA
Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Louisiana or Maryland or Massachusetts or Michigan or Missouri or Minnesota or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin or West Virginia or Vermont or District of Columbia
- Salary: USD 62,000 – 72,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
- Generous parental leave
About Duncan Solutions
A full-service transportation management company connecting people, technology, and data to make cities more livable and efficient. — Industry: Transportation and Logistics