Job Title: Associate Director - Commercial Pharma Reporting Operations
Engagement: Interim / Contract
Location: Remote
Role Overview
The client's Commercial Pharma Reporting Excellence team seeks a resource to cover reporting operations during a team transition. The role will support day-to-day reporting activities, cross-functional coordination, vendor management, issue resolution, and knowledge transition to ensure continuity of reporting operations.
Key Responsibilities
Support day-to-day reporting operations, including report delivery, tracking, issue resolution, and stakeholder follow-ups.
Coordinate with cross-functional business, analytics, technology, and reporting teams to manage reporting requirements and dependencies.
Partner with external vendors to track deliverables, resolve issues, and ensure timely execution.
Monitor reporting processes and proactively identify and escalate risks, issues, and dependencies.
Support documentation, process standardization, and knowledge transfer activities.
Coordinate transition activities as existing team members move into new roles, ensuring continuity of critical reporting processes.
Maintain status updates, action items, timelines, and key operational documentation.
Support continuous improvement of reporting processes and operational workflows.
Required Experience
Experience in reporting operations, business analytics, reporting coordination, or a similar role within a pharmaceutical/life sciences environment.
Strong experience coordinating across multiple business and technical stakeholders.
Experience working with external vendors and managing deliverables/dependencies.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment and work independently.
Experience with reporting tools, data/analytics environments, and operational processes.
Strong documentation and knowledge-transfer capabilities.
Preferred
Experience supporting enterprise reporting or Reporting Excellence/Center of Excellence teams.
Pharmaceutical or life sciences industry experience.
Experience with transition, migration, or business continuity activities.
Familiarity with tools such as Power BI, Tableau, Excel, Jira, or Confluence.
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