IDR is seeking a
Associate Data Analyst (ECaTs)
to join one of our top clients for
a remote opportunity
. In this role, you’ll support an emergency communications analytics platform by assisting with customer onboarding, system configuration, and user access provisioning. You’ll collaborate with cross-functional teams to ensure customers have accurate access to reporting, dashboards, and related tools while helping drive smooth deployments and migrations.
Position Overview for the Associate Data Analyst (ECaTs):
Support customer onboarding activities and assist with new deployments and migrations
Configure and maintain customer/agency records, portal information, and system settings
Provision and manage user accounts, roles, and customer access
Establish and maintain system mappings to support accurate reporting and analytics
Partner with Customer Success, Implementation, and Product teams to troubleshoot access and configuration needs
Requirements for the Associate Data Analyst (ECaTs):
Experience with customer onboarding, system configuration, or user provisioning/account administration
Strong attention to detail and ability to maintain accurate records in business or technical systems
Comfort working in web-based portals and learning new software tools and processes
Strong communication skills and ability to collaborate effectively with internal teams and customers
Familiarity with analytics tools, dashboards, reporting platforms, or public safety/emergency communications systems (preferred)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Compensation Details: $21/hr W2