Job Purpose
The role possesses skills to facilitate critical production issues support, domain expertise associated with system administration side capabilities
Key Result Areas
- Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
- Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
- Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
- Analyze logs to identify problems within the IBM API Connect environment.
- Configure and implement backup and restoration of IBM API Connect subsystems.
- Backup and restore IBM API Connect configuration data.
- Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
- Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
- Consumer maintenance including creating users, groups and roles, and security configurations.
- Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
- Enabling the third party tools like elastic to capture the analytics events for customer dash boards
- Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
- Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
- Apply product maintenance patches, interim releases, upgrades as required.
- Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
- Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
- Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss, and close issues or questions that arise.
Knowledge, Skills and Experience
- Minimum 5-8 years of Experience in Respective Application Domain and Support line
- Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
- Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
- Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
- Analyze logs to identify problems within the IBM API Connect environment.
- Configure and implement backup and restoration of IBM API Connect subsystems.
- Backup and restore IBM API Connect configuration data.
- Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
- Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
- Consumer maintenance including creating users, groups and roles, and security configurations.
- Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
- Enabling the third-party tools like elastic to capture the analytics events for customer dash boards
- Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
- Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
- Apply product maintenance patches, interim releases, upgrades as required.
- Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
- Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
- Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss and close issues or questions that arise
- Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
-
Good analytical / communication / people skills
Below technical skills required as per respective applications
Skills / Knowledge
Level
Must / Optional
IBM API ConnectStrongMustIBM App Connect Enterprise StrongMustOracle, Sql DatabaseMediumMustIBM MQStrongMustAzure Cloud StrongMustDevOps CI/CDStrongMustCore JavaMediumOptionalMicro ServicesMediumOptionalAIX/UNIX operating system knowledgeStrongOptionalOriginally posted on