PART TIME / ON-CALL - APPROX. 20 HOURS PER WEEK
This is an on-call role. You must be available 24/7 to respond to staffing, operational, and customer issues as they come up. Total hours average about 20 per week.
RESPONSIBILITIES
Be available on-call 24/7 to handle coverage gaps, call-outs, and urgent store issues
Supervise laundry attendants and porters across multiple stores
Manage employee schedules, coverage, attendance, and performance
Coordinate training
Monitor daily operations and maintain consistent customer service
Resolve customer concerns and employee issues
Coordinate supplies, equipment maintenance, and repairs
Support staffing and operations as the business expands
REQUIREMENTS:
Previous management experience in laundry services, laundromats, retail, housekeeping, or a similar environment
Experience supervising staff across multiple locations
Availability for 24/7 on-call coverage, including nights, weekends, and holidays
Bilingual English/Spanish is a huge plus
Strong leadership, communication, and organizational skills
Ability to manage staffing needs and daily operational priorities
Dependable, hands-on, and comfortable in a fast-paced environment
Ability to travel between Bronx and Queens locations on short notice