Job Description
Position Summary
- Responsible for managing, directing and controlling all operations and sales functions for multiple shops and sales territories.
- Provide leadership to their service managers and outside sales team to drive an increase in sales, organic growth, and margin and manage expense control.
Duties & Responsibilities
- Ensure customer satisfaction and increase sales by implementing all marketing programs, ensure all employees are trained and follow all company procedures.
- Implement and ensure compliance with all company policies and procedures.
- Oversees the interviewing, selection, training and evaluation of store personnel.
- Hire and maintain the most qualified candidates that meet the requirements of the appropriate job description that will align with our corporate culture.
- Personnel management and leadership.
- Meet with direct reports on a regular basis (weekly, monthly, quarterly, etc.) to communicate company information including new initiatives, financial performance, goals and objectives, benchmarks and best practices.
- Safeguard company assets thru internal controls and systems and personal involvement in daily operations.
- Conduct store tours, store operational reviews and auditing internal controls for cash, accounts receivable and inventory.
- Improve profitability by increased sales and market share and expense control.
- Manage toward a positive cash flow by achieving sales forecast, maintaining payroll costs within budget, controlling operating expenses and managing all corporate assets including accounts receivable and inventory.
- Improve sales by supervising outside sales staff and conducting outside sales calls as deemed necessary.
- Participate in the creation of local marketing programs for both wholesale and retail customers.
- Facilitate customer training seminars in conjunction with manufacturers.
- Direct P&L responsibilities for other managers and participates in the development of fiscal budgets
- Responsible for the collection of Accounts Receivable.
- Additional duties as assigned.
Knowledge, Skills, and Abilities
- High school diploma required.
- Associates Degree required in business administration, marketing, operations management or similar.
- Bachelor's Degree preferred in business administration, marketing, operations management or similar.
- 10-15 years in the automotive service industry.
Physical Demands/Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Repetitive movement of hands and fingers, typing or writing.
- Occasional standing and walking.
- Reach with hands and arms.
- Frequent travel.
- Talk and hear.
- Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
- High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment.
Additional Information
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.