A/R Collections Specialist

Tandym Group has multiple immediate and exclusive opportunities for experienced A/R Collections Specialists supporting a client in Georgia. These contracts will be 100% remote. This role will focus primarily on accounts receivable follow up and collections, with some billing responsibilities as needed. The A/R Collections Specialists will work on a combination of commercial and government payers to resolve outstanding claims from initial follow up through final resolution. Responsibilities: • Perform A/R follow-up and collections on outstanding hospital accounts • Research, resolve, and appeal claim denials through full lifecycle resolution • Submit and track appeals until payment or final determination • Work both commercial and government payer accounts • Maintain productivity expectations of at least 40+ collectible accounts per day (may vary by assignment) • Prioritize and manage work queues efficiently while meeting quality and productivity metrics • Communicate directly with insurance carriers to resolve outstanding claims • Utilize multiple EMR/RCM systems, including CPSI/TrueBridge Required Experience • 5+ years of healthcare A/R and/or patient financial services experience • Experience using CPSI/TrueBridge • Strong background in: A/R Follow-Up & Claims Collections • Denial Management (full lifecycle resolution) • Appeals creation, submission and follow-up • Hospital (inpatient) collections experience • Experience working multiple EMR/RCM systems • Experience with both commercial and government payers • Comfortable making outbound calls to insurance companies to resolve claims • Proven ability to manage work queues and consistently meet productivity goals • Metrics-driven with a demonstrated ability to resolve 40-60 collectible accounts per day • Strong customer service and communication skills Preferred Experience • Experience with Georgia hospital collections • Previous lead or training experience • Experience with higher-balance specialties such as Pain Management, ENT and Podiatry • Professional Method II billing experience