Job Description:
• Audit medical claims, coding, and Explanation of Benefits (EOBs) for errors before or after submission
• Transition to a traditional Accounts Receivable Representative role after successful completion of the project
• Call insurance payers to understand why claims were denied or paid incorrectly
• Write appeals to insurance companies to overturn denied or underpaid claims
• Work with national payers operating across multiple states
• Use multiple practice management systems and workflow technologies
• Receive and address client inquiries related to unpaid insurance claims
• Check payer portals for insurance claim statuses
• Participate in team meetings and client meetings
• Work with leadership to increase client collections and obtain payment for additional insurance claims
• Prioritize work queues for maximum efficiency
• Build relationships and contribute to positive team morale
Requirements:
• 2+ years of experience in medical billing or accounts receivable
• Experience using Epic or NextGen software is highly preferred
• High school diploma or equivalent
• Exceptional customer service mindset with a focus on high-quality delivery
• Consummate team player
• Ability to work with a sense of urgency
• Task oriented, organized, and attentive to detail
• Ability to communicate in a professional atmosphere and be comfortable on the phone for the majority of the day
• Ability to work in a competitive environment
• Amazing attitude
• Dedication
• Collaboration
• Creativity
• Out-of-the-box thinking
• A sense of humor and fun
Benefits:
• Valuable experience and visibility to Executive leadership
• Remote work
• 8-hour day shift
• Monday to Friday schedule