Appointment Setter – Full-Time | USA
Clickmatix | Remote | Full-Time
About Clickmatix
Clickmatix is a Melbourne-based digital marketing agency specialising in SEO, Google Ads, Meta Ads and other performance marketing solutions for Australian businesses.
We work with small and medium-sized businesses across Australia and are looking for an experienced Appointment Setter based in the USA to join our growing sales team.
This is a target-driven phone sales role for someone who is confident speaking with business owners, understands how to qualify prospects, and knows how to turn conversations into qualified sales appointments.
The Role
As an Appointment Setter, you will be the first point of contact for prospective Australian business owners.
Your primary responsibility will be to contact leads, understand their business and marketing needs, qualify the opportunity, and book high-quality appointments for our sales team.
This is not a customer service or data-entry position. We are looking for someone who is genuinely comfortable on the phone, can handle objections, build rapport quickly, and consistently work towards measurable appointment and revenue targets.
Working Hours
Location: Remote – USAWorking Hours: 10:00 AM – 6:00 PM AEST (Melbourne Time)Hours: 8 hours/day, Monday–FridayEmployment: Full-Time
Please note: This is an Australian business-hours role and will require working overnight/early morning hours in the USA, depending on your US time zone.
Key Responsibilities
• Make 100+ quality outbound calls per day to prospective Australian businesses.
• Speak confidently with business owners and decision-makers.
• Identify prospects' business goals, challenges and current marketing situation.
• Qualify leads based on business needs, marketing requirements, budget and buying intent.
• Book 5–6+ qualified appointments per day for the sales team.
• Focus on appointments that show up and have genuine sales potential, not simply filling the calendar.
• Follow up with prospects who do not initially respond or are not ready to book.
• Handle common objections professionally and confidently.
• Build rapport quickly and create enough interest for prospects to speak with our sales team.
• Maintain accurate CRM records, call outcomes, notes and follow-up activities.
• Consistently meet or exceed weekly and monthly appointment-setting targets.
Performance Expectations
We are looking for someone who is comfortable being measured against clear KPIs.
Key KPIs include:
• 100+ outbound calls/day
• 5–6+ qualified appointments/day
• Strong appointment show-up rate
• Consistent monthly contribution toward closed-won deals
• High-quality CRM activity and follow-up
• Strong lead-to-appointment and appointment-to-sale conversion
Quality matters as much as volume. We are not looking for someone who simply books appointments to hit a number. The goal is to generate genuine sales opportunities for the business.
What We're Looking For
Required:
• 3+ years of experience in appointment setting, tele-sales, B2B sales or business development
• Proven experience setting appointments for digital marketing, SEO, Google Ads, Meta Ads or a related agency/service business
• Strong outbound calling experience with measurable results
• Confident speaking with business owners and decision-makers
• Excellent English communication and conversational skills
• Strong objection-handling and rapport-building ability
• Comfortable making a high volume of outbound calls every day
• Proven ability to consistently achieve sales/appointment targets
• Strong follow-up discipline and CRM experience
• Self-motivated and able to work independently in a remote environment
• Comfortable working Australian business hours from the USA
Strongly Preferred
• Previous experience selling or setting appointments for an Australian digital marketing agency
• Understanding of the Australian SMB market
• Familiarity with SEO, Google Ads, Meta Ads and lead generation
• Experience working with warm leads as well as outbound prospects
• Experience using CRM and sales dialler systems
• Proven track record of generating appointments that show up and convert into sales
The Right Person for This Role
You will be a strong fit if you:
• Enjoy speaking to people and genuinely like sales.
• Are confident picking up the phone and starting conversations with strangers.
• Can quickly understand a prospect's business and identify potential needs.
• Don't get discouraged by rejection.
• Know how to handle objections without being pushy.
• Are highly target-driven and motivated by results.
• Take ownership of your numbers and performance.
• Can work independently while remaining accountable to the wider sales team.
• Understand that quality appointments and revenue are more important than simply making calls.
What We Offer
• Full-time remote position with a growing Australian digital marketing agency.
• Stable Monday–Friday schedule.
• Opportunity to work with an experienced Australian sales and marketing team.
• Performance-driven environment with clear KPIs and expectations.
• Opportunity for long-term growth within the sales team.
• Competitive compensation based on experience and performance.
How to Apply
Please apply only if you have proven appointment-setting or phone-sales experience, preferably within the digital marketing industry.
In your application, please include:
• How many years of appointment-setting/phone-sales experience you have.
• Your experience working with digital marketing agencies or selling SEO, Google Ads or Meta Ads.
• Your average number of calls and qualified appointments booked per day.
• Your typical appointment show-up rate.
• Examples of your previous sales or appointment-setting results.
• The CRM/dialler systems you have used.
• Your US time zone and confirmation that you can work 10 AM–6 PM AEST, Monday–Friday.
• Your expected hourly rate or monthly compensation.
Applications without relevant appointment-setting/phone-sales experience may not be considered.
Pay: $24.63 - $29.66 per hour
Benefits:
• Work from home
Application Question(s):
• How many years of appointment-setting/phone-sales experience you have.
• Do you have experience working with digital marketing agencies or selling SEO, Google Ads or Meta Ads?
• Your average number of calls and qualified appointments booked per day.
• Your typical appointment show-up rate.
• Your US time zone and confirmation that you can work 10 AM–6 PM AEST, Monday–Friday.
• Your expected hourly rate or monthly compensation.
Work Location: Remote