We partner with thousands of unions and professional organizations throughout North America to help connect their members and families with information about programs available to them.
Our team works with individuals who have already requested information or indicated an interest in learning more. Rather than traditional cold calling or door-to-door outreach, you'll focus on connecting with members, coordinating appointments, answering initial questions, and making sure they are directed to the appropriate licensed professional.
This work-from-home opportunity is a great fit for someone who enjoys communicating with people, staying organized, and managing a busy schedule. You'll receive structured training, ongoing mentorship, and established systems to help you become confident in the role.
What You'll Be Responsible For
Your day-to-day responsibilities may include:
Contacting members who have requested program information
Scheduling phone and virtual appointments at convenient times
Speaking with members to confirm their interest and explain the next steps
Coordinating appointments between members and licensed professionals
Managing follow-up calls and appointment confirmations
Keeping member information, notes, and scheduling records up to date
Tracking appointments and ensuring scheduled conversations are completed
Participating in virtual training, coaching, and development sessions
Working with your team to maintain a consistent and professional member experience
What We're Looking For
We're looking for dependable, motivated individuals who are comfortable communicating with others and managing their responsibilities independently.
Successful candidates typically have:
Strong verbal and written communication skills
A professional and welcoming phone presence
Good organization and time-management abilities
Confidence using computers and virtual communication platforms
The ability to stay focused and productive while working remotely
Reliability when managing appointments and follow-ups
A willingness to learn and apply feedback
A positive, team-oriented attitude
An interest in developing professionally and taking on greater responsibility
Applicants must also be able to complete a routine background check.
What We Provide
You don't need previous experience in appointment setting or sales to get started. Training and ongoing support are provided.
The opportunity includes:
100% remote work
Flexible scheduling
Weekly compensation
Performance-based bonuses and incentives
Comprehensive initial training
Ongoing coaching and mentorship
Professional and leadership development
Opportunities to advance into management
Recognition for strong performance
Travel incentives for qualifying team members
Build a Career With Room to Grow
This position is about making sure members who have requested assistance receive the information and support they're looking for. You'll play an important role in creating a professional experience from the first conversation through the appointment process.
If you're organized, comfortable speaking with people, and looking for a remote opportunity where you can develop new skills and grow over time, we'd like to hear from you.
Apply today to learn more about the position and the next steps in our selection process.