Job Summary
As an Appointment Setter, you’ll connect with prospective and current clients by phone, learn what they need, and schedule appointments with the appropriate team. You’ll keep client information accurate, communicate clearly, and help create a smooth, helpful experience from the first conversation.
Duties
Make outbound calls, respond to inquiries, and schedule or confirm appointments.
Use active listening and customer service problem-solving to understand questions and direct requests to the right person.
Provide courteous customer support and client services through professional phone communication and client communication.
Complete data entry, update records, and manage follow-ups using Microsoft Office and other computer tools.
Your impact: Accurate scheduling and thoughtful communication help clients get timely support and help teams prepare for each appointment.
Requirements
Strong English communication skills, including clear speaking, writing skills, phone etiquette, and professional typing.
Customer service, sales, or call center experience is helpful; experience is not required unless specified by the employer.
Demonstrated organizational skills, technical proficiency, and confidence using computers and Microsoft Office.
Bilingual or multilingual abilities are welcome and may help you serve a broader range of clients.
Cash handling experience is a plus when the role includes payment-related tasks.
Pay: $39.07 - $40.07 per hour
Expected hours: 40.0 per week
Benefits
401(k)
Dental insurance
Flexible schedule
Relocation assistance
Work from home
Work Location: Hybrid remote in Santa Ana, CA 92701