Job Overview
We are seeking an energetic and detail-oriented Appointment Coordinator to join our dynamic team. In this pivotal role, you will be the first point of contact for clients and prospects, managing appointment scheduling with precision and professionalism. Your proactive communication skills and technical expertise will ensure seamless coordination between clients and instructors, driving customer satisfaction and supporting our business growth.
This position offers an exciting opportunity to develop your skills in sales technology, CRM systems, and client communication within a fast-paced environment committed to excellence.
Duties
Manage and schedule appointments efficiently using CRM software such as Salesforce, ensuring optimal time slots for clients and sales teams
Conduct warm calling and outbound outreach to prospective clients to set up meetings and follow-ups
Utilize telemarketing techniques to generate new leads and maintain ongoing client relationships through professional phone communication
Collaborate with sales representatives to coordinate technical sales demonstrations, consultations, or product presentations
Maintain accurate records of all appointments, client interactions, and follow-up actions within the CRM system
Assist in the adoption of sales automation technologies to streamline scheduling processes and improve overall efficiency
Provide exceptional customer service by addressing client inquiries promptly, professionally, and with a consultative approach
Qualifications
Proven experience in inside sales, telemarketing, or appointment setting within a B2B sales environment
Strong proficiency with CRM systems
Demonstrated skills in negotiation, consultative selling, and deal closing strategies
Familiarity with sales technology adoption, including sales automation tools and call center software
Excellent communication skills in English, both verbal and written, with the ability to engage clients effectively over the phone
Technical sales experience or background in technology sales is highly desirable
Ability to handle outbound calling campaigns confidently while maintaining a positive attitude and professional demeanor
Join us as an Appointment Coordinator where your enthusiasm for sales technology and client engagement will help us deliver outstanding service while advancing your career in a vibrant, supportive environment. Your proactive approach will be instrumental in connecting clients with solutions that meet their needs — fueling growth for both our organization and your professional development.
Pay: $16.00 - $18.00 per hour
Expected hours: No less than 5.0 per week
Benefits
Flexible schedule
Work from home
Work Location: Hybrid remote in Hillsborough, NJ 08844