Make a difference.
Shingle & Gibb’s Applications Engineer (AE) is responsible for providing pre- and post-sales technical support to Customers and Sales Teams. The AE responds to field technical questions, requests for application assistance and trouble-shooting requests. The AE helps provide a better customer experience by effectively selling and promoting products, systems and services that require technical knowledge.
Work Environment
- As a member of the Applications Engineering Department, work is performed both in an office environment and in the field; however, the Applications Engineer Position will work from home most of the time.
- The Applications Team is required to regularly visit our industrial customers at either a customer site or a warehouse facility to troubleshoot on their behalf or demonstrate viable technical options.
- Driving is required and the Applications Engineering Team may be exposed to inclement weather conditions.
- Travel to the Moorestown, NJ office location will be as needed.
Responsibilities
- Communicates, promotes and showcases the Shingle & Gibb Core Values, policies and procedures throughout the organization.
- Responds to customers with manufacturing trouble shooting needs promptly, effectively and professionally.
- Generates concept solutions for problems with little or no previous or standard solutions.
- Provides technical services to customers and Sales Team as it relates to the operation and maintenance of equipment.
- Gathers, analyzes and shares customer feedback and information as it relates to technical problems or solutions.
- Performs customer analysis to determine essential requirements for specific proposals.
- Strives to exceed customer expectations and builds strong relationships with current and prospective clients.
- Develops and maintains solid relationships with suppliers.
- Assists in the preparation and presentations of technical presentations and demonstrations for our customers and Sales Team.
- Attends and actively participates in weekly Applications Engineering Team Meetings.
- Regularly attends supplier trainings and seminars to acquire knowledge of new products and technologies.
Requirements
- Bachelor’s Degree in Engineering or related technical field or equivalent experience required.
- 3 years of Industrial Automation design and implementation experience is required including working with PLCs, HMIs, drives and sensors.
- Experience with the Siemens platform is strongly preferred.
- Industrial Sales Experience is a plus.
- 3 years of Industrial Manufacturing or Operational Exposure is required.
- Technical knowledge of electrical distribution.
- Results driven.
- Excellent verbal and written communication skills.
- Customer/ Client focus.
- Problem Solving/ Analysis.
- Technology fluent in Microsoft Office Products (Outlook, Word, Excel, etc.)
Compensation and Benefits
- The expected pay rate for this position is starting at $110,000, depending on experience, plus an annual bonus.
- This position is also bonus eligible, based on specific and relevant business metrics.
- You will also receive three weeks of vacation in your first 12 months of employment as well as sick days and holidays.
- Benefits include medical insurance and prescription drug, dental insurance, vision plan, life insurance, flexible spending accounts, disability benefits, and a 401(k) savings plan.
Physical Demands
- The physical demands described are representative of those that must be met to successfully perform the essential job functions:
- Ability to sit in an office setting for extended periods of time.
- Ability to sit and drive a vehicle for extended periods of time.
- Ability to stand for extended periods of time with frequent walking in an environment that may be cold, hot, noisy, and wet and may have odors related to manufacturing.
- Ability to lift up to 40 pounds independently.
- Requires use of safety equipment that may include, but not limited to hard hat, vest, goggles, steel toe shoes, and other protective garments and equipment.
Travel
- The Applications Engineer will require limited travel including both inside and outside the local region and to Supplier’s sites for training.
- Overnight travel of at least 40 nights/year should be expected.
Other Duties
- Please note this job description is not designed to contain a comprehensive listing of all activities, duties and responsibilities that are required for this job.
- Activities, duties and responsibilities are subject to change at any time with or without notice.
Why should you join Shingle & Gibb Automation?
- Shingle & Gibb Automation is the East Coast’s premier Industrial Automation Distributor that has evolved over 80 years from roots in the mechanical power transmission industry to a leader in the high technology controls and automation world.
- Our sales, engineering and management personnel are all knowledgeable in Sensors, Controls, PLCs, Drives and Motion Control.
- We are focused on providing our Customers with world class products from leading suppliers.
- Apply now and find out what’s next for you.
Equal Opportunity Employer/Vet/Disabled
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