Love Your Mondays again!
Join the Future of Connectivity with Metronet!
Are you ready to launch your career with one of the nation’s fastest-growing
fiber-optic powerhouses? Welcome to Metronet, where we don’t just build
networks; we build communities.
Application Observability Engineer
We are seeking an experienced and highly skilled Observability Engineer to
operate our observability stack supporting critical telecom network monitoring
and provisioning systems. This role is ideal for a professional who excels at
troubleshooting complex issues and maintaining system reliability using full
stack observability tools.
ESSENTIAL JOB FUNCTIONS:
Maintain and optimize the enterprise observability platform including
Grafana, Grafana Tempo, Dynatrace, Splunk, and syslog
Monitor system health and performance metrics to proactively identify and
resolve potential issues
Troubleshoot and resolve complex issues related to application performance,
reliability, and functionality
Serve as a subject matter expert and escalation point for observability and
performance issues
Create and maintain dashboards, alerts, and reports to support operational
visibility
Collaborate with network engineering and automation teams to ensure seamless
integration and operation of monitoring systems
Lead root cause analysis for critical incidents and contribute to post-mortem
processes
Mentor junior engineers on observability tooling and troubleshooting
methodologies
Document processes, configurations, and troubleshooting steps to support
knowledge sharing and operational efficiency
Participate in on-call rotations and incident response as needed
Other job-related duties as requested
JOB QUALIFICATIONS AND REQUIREMENTS:
Bachelor's degree in Computer Science, Information Technology, or a related
field (or equivalent experience)
5+ years of experience in observability, operations, or related
infrastructure roles
Hands-on experience with Grafana, Grafana Tempo, Dynatrace, Splunk, and
syslog
Strong proficiency with Linux systems and command-line tools
Solid understanding of networking fundamentals (TCP/IP, DNS, routing, etc.)
Experience with Kubernetes and containerized application environments
Proficiency with scripting languages (Python, Bash, or similar)
Excellent problem-solving and communication skills
Ability to work independently in a remote setting
Willingness to work as a team and independently.
Must be legally authorized to work in the U.S.
ADDITIONAL JOB REQUIREMENTS:
Experience in telecom or large-scale distributed systems environments
Familiarity with distributed tracing and APM concepts
Understanding of CI/CD pipelines and DevOps practices
Experience with infrastructure-as-code tools (Terraform, Ansible)
Join us and find out what it means to love your career!
At Metronet, we are committed to delivering cutting-edge technology combined
with exceptional customer care. Our 100% fiber-optic technology ensures that we
provide our customers with some of the fastest internet speeds in the world. As
industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re
not just focused on expanding our networks—we’re focused on enriching the lives
of those we serve.
We value our associates because they are the cornerstone of our success. By
joining the Metronet family, you’re stepping into a rewarding career in
technology with a company dedicated to your growth and success. We’re in it to
win it, and a key part of our strategy is to strengthen our business-to-business
technology sales team with talented and hard-working individuals who aspire to
be the next generation of technology leaders.
Recognized as one of the Best Places to Work, we offer a competitive total
compensation package, including 80% of medical premiums paid by the company,
company-paid disability and life insurance, and a 401(k)-company match. Plus,
enjoy discounted services within our coverage areas and thrive in a locally
owned, friendly, and fun atmosphere.
Discover more with Metronet — a company where your success builds stronger
communities, and your future is limitless.
Metronet is an equal opportunity employer. We will not discriminate against any
applicant or employee on the basis of sexual orientation, gender identity, race,
gender, religion, age, national origin, color, disability, or veteran status.
EOE/Minority/Female/Disabled/Veteran
Pay Range - $90,000 - $95,000/yr.
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