JOB LOCATION: Remote
SALARY: To be discussed
JOB DESCRIPTION
We are looking for an Amazon Virtual Assistant to support the day-to-day operations and growth of an established e-commerce business. The role will involve supporting multiple sales channels, managing customer and order-related activities, maintaining product listings, assisting with marketing initiatives, and helping ensure smooth overall e-commerce operations.
KEY RESPONSIBILITIES
- Customer Service
- Inventory Management
- Shipment Management
- Product Listing and Optimization
- Case Management
- Sponsored Ads using Helium 10 and Amazon Seller Central
- Email Marketing
- Creating Images for Email Marketing
- Setting Up and Updating Shopify Pages
- Creating Discounts and Promotions
KEY RESPONSIBILITIES
Primary Marketplace: Amazon US
Other E-commerce Platforms: Walmart Etsy eBay Shopify
LINE OF BUSINESS (LOB) Focus: Advanced Operations, Profitability Tracking, and Brand Growth.
Specialization: High-level maintenance of Private Label accounts with a dual focus on logistics and digital marketing.
QUALIFICATIONS
- Proven Experience: At least 1 year proven experience as an Amazon VA with a heavy focus on backend operations and data management.
- Technical Stack: Proficient in Sellerise, Shipstation, and Amazon Seller Central.
- Data Proficiency: Advanced knowledge of Google Sheets/Excel (must be comfortable with formulas for profit tracking).
- Creative Skills: Experience in basic graphic design and content scheduling for social media.
- English Fluency: Excellent written English for professional customer communication and feedback de-escalation.
- Reliability: Ability to work independently, meet daily reporting deadlines, and maintain focus during graveyard shifts.
SYSTEM REQUIREMENTS
Main Device:
- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: 8 GB or higher.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 20 Mbps for both download and upload speeds.
Backup Device:
- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: Minimum 4 GB.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 10 Mbps for both download and upload speeds.
Note: The use of mobile phones or tablets is not accepted for this role.