Amazon Brand Specialist (Remote – CST Hours)
Department: E-Commerce / Marketplace
Reports To: Head of E-Commerce / Director of Marketplace Growth
Location: Remote (Must work US Central Time hours, 9:00 AM–5:30 PM CST)
Employment Type: Full-Time
Experience Level: 4–5 years of hands-on Amazon experience
About the Role
We're looking for an Amazon Brand Specialist to own the day-to-day performance and growth of our brand's presence on Amazon. This is a hands-on, execution-focused role for someone who has already managed Amazon listings, advertising, and operations for at least one brand and is ready to take full ownership of a P&L. You'll work cross-functionally with marketing, supply chain, and creative teams to drive sales, protect brand equity, and scale profitably across Seller Central and/or Vendor Central.
What You'll Do
Catalog & Listing Management
- Own end-to-end listing optimization: titles, bullet points, backend search terms, A+ Content/Premium A+, and Brand Store
- Manage new product launches, variations, and catalog hygiene (suppressed listings, flat files, category/browse node issues)
- Monitor and resolve listing errors, hijackers, and buy box suppressions
Advertising & Growth
- Plan, execute, and optimize Sponsored Products, Sponsored Brands, and Sponsored Display campaigns
- Manage advertising budgets against target ACOS/TACOS and revenue goals
- Identify and test growth levers: Amazon DSP, Subscribe & Save, Coupons, Lightning Deals, Vine, etc.
Performance & Reporting
- Track weekly/monthly KPIs: sales, conversion rate, sessions, TACOS, inventory health, and account health metrics
- Build and maintain dashboards/reports for leadership using Amazon Brand Analytics, Business Reports, and third-party tools (Helium 10, DataDive, Pacvue, etc.)
- Conduct competitor and market analysis to inform pricing and positioning
Operations & Compliance
- Coordinate with supply chain/operations on inventory planning, FBA shipments, and replenishment to avoid stockouts/overstock
- Manage case logs with Amazon Seller/Vendor Support; resolve account health, policy, and compliance issues
- Monitor for IP/listing infringement and policy violations; escalate as needed
Cross-Functional Collaboration
- Partner with creative/design teams on imagery, video, and A+ Content updates
- Work with finance on pricing, margin, and promotional strategy
- Provide market feedback to product/marketing teams to inform roadmap decisions
What We're Looking For
Required:
- 4–5 years of hands-on experience managing Amazon Seller Central and/or Vendor Central accounts
- Proven experience running Amazon Advertising campaigns (Sponsored Products/Brands/Display) with measurable ROAS/ACOS results
- Strong working knowledge of Amazon Brand Registry, A+ Content, and Amazon Storefront
- Comfortable analyzing data in Excel/Google Sheets (pivot tables, formulas); experience with Amazon Brand Analytics
- Excellent written and verbal English communication skills
- Ability to work independently during CST business hours, with strong async communication habits for distributed teams
- Detail-oriented, deadline-driven, and comfortable managing multiple SKUs/projects simultaneously
Preferred (Nice to Have):
- Experience with FBA inventory planning and forecasting
- Familiarity with tools like Helium 10, Jungle Scout, DataDive, Pacvue, or Perpetua
- Experience launching new products or entering new Amazon marketplaces (UK, EU, CA)
- Basic understanding of Amazon DSP and retail media
- Experience in [your specific category — e.g., CPG, beauty, supplements, electronics]
What Success Looks Like (First 90 Days)
- Fully onboarded on current catalog, ad accounts, and reporting cadence
- Identified 3–5 quick-win opportunities (listing fixes, ad waste, stranded inventory)
- Delivered first monthly performance report with clear recommendations
- Established a reliable weekly rhythm of optimization and reporting
Work Hours
This is a remote position that requires availability and responsiveness during 9:00 AM–5:30 PM US Central Time, Monday through Friday, to align with internal team meetings and stakeholder communication. Occasional flexibility may be needed around product launches or Amazon events (Prime Day, Q4/BFCM).
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