AI Learning Experience Designer (Design Technologist)
Our client, a Big 4 Consulting firm, is seeking an AI Learning Experience Designer to join their team.
Experience Level:
7-10 years
Fully Remote
Summary
The AI Learning Experience Designer (LXD) collaborates with clients and internal teams to create effective, engaging learning solutions aligned with business goals. They develop high-level and detailed designs, produce learning content across live, virtual, and digital formats, and ensure compliance with standards and accessibility. The role involves applying design thinking, managing review cycles, supporting event planning, and integrating innovative technologies.
Learning
Designers maintain a client-focused approach, manage multiple priorities independently, and communicate proactively. The LXD serves as a client-facing hybrid – design consulting, learning science, UX/UI, and hands-on AI prototyping in one person – who turns client needs into working prototypes of modern learning solutions.
Roles And Responsibilities
Partner with clients from discovery to delivery, grounded in adult-learning principles
Design end-to-end learning journeys and interfaces – UX/UI and accessibility
Build working prototypes with AI coding and prototyping tools
Use AI across the workflow, with human judgment over quality and pedagogy
Work fluently with learning data and success metrics beyond completion
Manage risk: data privacy, AI bias and reliability, accessibility, compliance
Navigate the learning ecosystem – LMS/LXP platforms and authoring tools
Contribute to client pitches, proposals, and RFP responses
Collaborate with clients, Learning Consultants, Learning Solutions, and Enablement & Operations teams to co-create tailored learning solutions that meet business objectives.
Manage stakeholder relationships, contributing to clear communication and alignment throughout projects.
Develop high-level and detailed designs that define learning outcomes, instructional strategies, and assessments aligned with client priorities.
Create engaging, clear, and accessible learning content and materials across modalities, including live, virtual, and digital formats.
Utilize design thinking and learner-centric approaches to empathize with client and learner needs, ideate solutions, and prototype concepts for early validation.
Facilitate review and revision cycles with stakeholders and subject matter specialists to ensure quality, relevance, and alignment with compliance standards.
Plan and support execution of live and virtual learning events, including facilitation guides, show flows, and rehearsal coordination.
Apply standards for compliance, accessibility, cultural awareness, and content risk management throughout the design and development process.
Collaborate with Enablement & Operations teams to integrate innovative technologies, tools, and processes that enhance learning delivery and measurement.
Baseline Expectations And Requirements
Client service mindset
Proven learning experience
instructional design
Adult learning theory
Experience with design sprints and agile delivery
Strong UX/UI fundamentals: research, prototyping, and usability testing
Hands-on fluency with AI prototyping/coding tools and generative AI
Data literacy – defining, reading, and acting on metrics
Awareness of AI, data, and accessibility risks, plus how to mitigate them
Excellent client-facing and pitching skills
A bias toward building (would rather prototype than write a spec)
Ability to manage multiple priorities
Strong presence and communication skills
Self-sufficient with strong initiative and willingness to learn
Strong knowledge of Microsoft 365 applications and cloud-based tools, including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and OneDrive.
Ability and experience in managing people
Strong analytical skills
Ability to work with a high level of independence
Experience in a professional services firm or equivalent
Experience relevant to specific role
5 yrs+ training & development experience
Familiarity with LMS/LXP platforms and authoring tools
Agency or consultancy background a plus