As an Advanced Field Service Engineer here at Honeywell, you will be responsible
for leading the on-site installation, programming, maintenance, and
troubleshooting of Honeywell on-premises access control systems. As the primary
technical point of contact, this role is responsible for maintaining the
physical security and operational continuity of customer facilities.
You will report directly to our Field Service Engineering Manager and you’ll
work out of our Baton Rouge, LA location on a remote work schedule.
In this role, the ideal candidate has hands-on experience deploying
enterprise-scale, on-premises security infrastructure and extensive knowledge of
Honeywell access control hardware and software. Based in Baton Rouge, this
position supports Honeywell’s installed customer base primarily at industrial
facilities throughout Louisiana, including refineries, specialty chemical
plants, and liquefied natural gas (LNG) facilities.
RESPONSIBILITIES
KEY RESPONSIBILITIES
INSTALLATION AND PROJECT SUPPORT
Install, configure, and support on-premises physical security systems, with
an emphasis on Honeywell Enterprise Buildings Integrator (EBI) and Digital
Video Manager (DVM); experience with other security platforms is a plus.
Mount, wire, configure, and program modular control panels, power supplies,
card-access devices, cameras, and related peripheral equipment.
Oversee installation and construction activities for field devices and
control panels, including fixed and PTZ cameras, card readers, door hardware,
magnetic locks, electric strikes, and visual indicators.
Configure reader technologies that use proximity cards, smart cards, and
secure OSDP-enabled devices.
MAINTENANCE AND TECHNICAL SUPPORT
Diagnose and resolve hardware failures, communication issues, and software or
database discrepancies on customer-hosted systems.
Perform preventive maintenance, including firmware updates, field-device
replacement, backup-battery testing, and server configuration optimization.
Maintain integrations between access control networks and local video
surveillance, intrusion detection, fire and life-safety, and related facility
systems.
Configure and support Honeywell EBI as an open, scalable platform that
integrates building management, energy, life-safety, access control, video
surveillance, and compatible third-party systems. Use centralized monitoring,
automated workflows, and event notifications to improve response times and
reduce lifecycle costs.
CUSTOMER SUPPORT AND COMPLIANCE
Support customer personnel with day-to-day system maintenance, system
enhancements, peripheral devices, administrative functions, credential
creation, and compliance reporting.
Maintain accurate records of service visits, wiring diagrams, system
configurations, and completed work in internal service logs.
QUALIFICATIONS
YOU MUST HAVE
5+ years of demonstrated field experience installing, configuring, and
maintaining Honeywell and other access control systems.
Strong knowledge of IT networking, including IP addressing, subnetting, Power
over Ethernet (PoE+), and standard communications protocols.
Familiarity with industrial system interfaces, including public address and
general alarm (PAGA), Transportation Worker Identification Credential (TWIC),
plant radio, and other systems integrated with Honeywell access control
platforms.
Strong analytical and problem-solving skills, with the ability to work
effectively under tight deadlines and with minimal supervision.
Excellent customer service and communication skills, including the ability to
explain complex technical concepts clearly to nontechnical audiences.
Valid driver’s license with the ability to travel between customer sites 70%
to 80% of the time.
Ability to lift equipment weighing up to 50 pounds and work safely from
ladders or lifts.
Ability to obtain BOSIET and HUET Training as required for potential platform
work.
WE VALUE
Bachelor's/Technical degree or extended years of field experience
Strong leadership and mentoring skills
Continuous learning mindset and willingness to stay updated with industry
advancements
Results-oriented approach and ability to drive projects to successful
completion
Strong problem-solving and analytical abilities
Proficiency in low-voltage electronics, circuit troubleshooting with digital
multimeters, and interpreting blueprints, wiring diagrams, and technical
schematics.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions
side-by-side with dedicated experts in their fields, Honeywell employees are
eligible for a comprehensive benefits package. This package includes employer
subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term
Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts,
EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation,
personal business, sick time, and parental leave), and 12 Paid Holidays. Learn
more [https://benefits.honeywell.com/]
The application period for the job is estimated to be 40 days from the job
posting date; however, this may be shortened or extended depending on business
needs and the availability of qualified candidates. Job Posting Date: October
14, 2026.
Honeywell Technologies is a global, pure-play automation company with a legacy
of innovating to help solve the world’s most mission-critical challenges,
enhancing the quality of life for people and communities around the world. We
serve the building, industrial and process sectors with a broad portfolio of
services, solutions and products, underpinned by our Honeywell Technologies
Accelerator operating system and Honeywell Technologies Forge intelligence
layer. By combining the deep domain expertise of our more than 50,000 employees
with decades of data from our global installed base, we are uniquely positioned
to lead the industrial sector’s transition from automation to autonomy.