Basic Purpose and Objectives
The Specialist, Scoring Content and Quality acts as the dedicated Subject Matter
Expert (SME) for one or more hand scoring contracts. This position centers on
overseeing content and quality at the project level. It ensures scoring tasks
achieve exceptional accuracy and comply with client expectations by drawing upon
extensive knowledge in English Language Arts (ELA) in both Speaking and Writing.
Organizational Relationships
Reports To: This role reports to a Manager within Scoring Services, Content
and Quality.
Directs: This role provides project-level guidance and direction to Scoring
Directors and Supervisors on all content- and quality-related activities.
Responsibilities and Duties
As the dedicated owner of project-level content and quality, this role is
responsible for:
Project Execution: Assuming direct ownership of all content and quality
deliverables for assigned scoring projects, from project start-up through
post-project analysis.
Training and Development: Developing and delivering item-specific training to
mentor and guide Scoring Directors, Supervisors, and Scorers on all
project-specific content and quality expectations.
Content Expertise: Applying thorough knowledge of state and national
standards for ELA and Social Studies to guide the development of scoring
materials and serve as the subject matter expert in meetings with clients and
educators.
Communication and Logistics: Ensuring clear, daily communication with
internal teams and external clients to foster a strong team environment and
ensure project alignment.
Key Performance Objectives
Consistently meet or exceed quality, efficiency, and delivery targets for all
assigned projects.
Develop and maintain a highly engaged and effective team of Scoring Directors
and Supervisors.
Establish a strong, collaborative partnership with internal project managers
and external clients, serving as a trusted and reliable content expert.
Qualifications
Bachelor’s degree required; degree in English, Social Sciences, or Humanities
is strongly preferred.
Two (2) years of assessment industry experience as a Scoring Director or
equivalent lead role.
Experience leading remote scoring teams in multiple ELA/Social Studies
projects.
Strong working knowledge of scoring reports and data-driven management.
Excellent leadership, organizational, and communication skills.
Strong technology skills, including Microsoft Office and video conferencing
tools.
Working Conditions
Location: This is a fully remote position. The employee must maintain a home
office environment that is safe, secure, professional, and conducive to
productive work.
Schedule: This role requires a flexible schedule. While a typical workday
aligns with standard business hours (e.g., 8:00 AM to 5:00 PM CST), the
demands of project deadlines and collaboration across different time zones
may require occasional work during early mornings, late evenings, or
weekends.
Travel: Occasional travel (approximately 5-10%) for client meetings, team
workshops, or company events may be required.
Physical Demands: This role involves prolonged periods of sitting and working
on a computer, as well as frequent use of standard office equipment such as a
keyboard, mouse, and video conferencing tools.
Starting hourly rate: $25
NOTE: Applications are accepted until Oct 10, 2026.
This position is not bonus eligible, and information on benefits is here
[https://pearsonbenefitsus.com/].