Driving customer engagement and product adoption, the full-time remote Adoption Strategist will design and implement scalable enablement programs, onboarding tracks, and lifecycle campaigns for corporate and mid-market customers while leveraging deep product expertise across the ElevenLabs platform.
Key responsibilities
Build and deliver scalable enablement and activation programs to educate customers on best practices and accelerate time-to-value Develop deep product expertise across ElevenLabs offerings, particularly ElevenAgents and ElevenCreative, while staying updated on new product releases Track adoption metrics and partner with Revenue Operations to create data-driven strategies and playbooks that enhance customer engagement Required qualifications 6+ years in adoption, customer/partner enablement, or similar roles at a technical company Experience with voice AI, TTS, conversational AI, or developer-facing products Proven track record of building adoption-focused programs from scratch Strong analytical skills with the ability to identify trends and opportunities for improvement Fluency in English is required
Experience: 6 years required